Supporting the UKSIC 2025
filtering and monitoring definitions
Safeguarding in schools is about keeping students safe online, complying with the latest guidance – and so much more.
Ensuring that your technology operates in line with the latest guidance needn’t be difficult. Many UK schools are doing just that after the recent updates to the definitions of filtering and monitoring from the UK Safer Internet Centre (UKSIC) to ensure they’re providing a safe digital environment for their students.
Resources to help you check your filtering and monitoring
This suite of free resources demonstrates how your NetSupport DNA and classroom.cloud solutions help your school meet these updated UKSIC filtering and monitoring standards.
This comparison table demonstrates how NetSupport DNA and classroom.cloud align with the UKSIC’s 2025 expectations.
These downloadable PDFs of short-form FAQs for each product will help your SLT and comms teams quickly evidence compliance.
These downloadable PDFs of long-form FAQs for each product will help your SLT and comms teams quickly evidence compliance.
How do these resources help me?
Whether you’re a DSL, an IT manager or a Trust leader, the resources will help you to understand how NetSupport solutions support your safeguarding obligations, as well as identify any areas for review in light of this latest UKSIC guidance.
Discover NetSupport DNA and classroom.cloud’s safeguarding tools
The safeguarding tools built into NetSupport DNA and classroom.cloud ensure that your safeguarding team is notified of any issues quickly and can act accordingly.
- Real-time alerts triggered by concerning behaviour, including severity-based screenshots or screen recordings.
- Integration points for CPOMS and Tes MyConcern to aid swift escalation.
- Visibility for learners that monitoring is in place, aligned with transparency expectations.
- Role-based access for DSLs and safeguarding leads, with granular permissions.
- Support across devices, user types and locations.
UKSIC 2025 monitoring compliance – product comparison
| Page | Section | Requirement | classroom.cloud | NetSupport DNA | ||
| 2 | Filtering system features | … the capability of filtering systems to analyse AI-generated and user-generated content in real time. | classroom.cloud’s keyword monitoring features capture and check everything that is typed or seen*. | ✔ | NetSupport DNA’s keyword monitoring features capture and check everything that is typed. | ✔ |
| 3 | KCSIE compliance | Monitoring solution must support KCSIE filtering and monitoring standards. | Fully aligned with KCSIE via keyword monitoring and safeguarding dashboard tools. | ✔ | Meets KCSIE monitoring needs through on-premise safeguarding tools and alerting. | ✔ |
| 4 | Generative AI technologies | The extent to which monitoring systems can track and log AI-generated content interactions. | classroom.cloud’s keyword monitoring features capture and check everything that is typed or seen*. | ✔ | NetSupport DNA’s keyword monitoring features capture and check everything that is typed. | ✔ |
| 4 | Monitoring – harmful content detection | Identify content relating to suicide, self-harm, abuse, grooming, bullying, radicalisation, violence, substance misuse. | Full coverage of safeguarding harms with active keyword detection. | ✔ | Full coverage of safeguarding harms with active keyword detection. | ✔ |
| 4 | Contextual data | Log time, user, app and activity to provide contextual safeguarding insights. | Captures user, device, time, app and incident for rich safeguarding context. | ✔ | Captures user, device, time, app and incident for rich safeguarding context. | ✔ |
| 4 | Keyword triggers | Maintain keyword libraries, regularly updated, context and age-sensitive. | Regularly updated keyword lists for age-relevant safeguarding coverage. | ✔ | Regularly updated keyword lists for age-relevant safeguarding coverage. | ✔ |
| 4 | Real-time alerting | Monitoring must work offline and sync later when reconnected. | Real-time alerts when harmful behaviour is detected on monitored devices. | ✔ | Real-time alerts when harmful behaviour is detected on monitored devices. | ✔ |
| 5 | Generative AI technologies | The ability to generate audit logs of AI tool usage. Supports schools in navigating monitoring challenges for real-time AI-generated content. | classroom.cloud’s technician console can create audit logs of tools and websites used. | ✔ | NetSupport DNA can create audit logs of tools and websites used. | ✔ |
| 5 | Offline monitoring | Safeguarding data must be role-based and securely segmented. | As a real-time, cloud-based platform, all of classroom.cloud’s monitoring features require an active internet connection to function. | X | Logs events locally when offline and syncs back when reconnected. | ✔ |
| 5 | Granular role access | Safeguarding data must be role-based and securely segmented. | Granular access settings for DSLs, leaders and IT staff across schools. | ✔ | Advanced user role management ensures correct data access at all levels. | ✔ |
| 5 | Multi-site oversight | Support MAT-wide oversight where needed. | MAT-wide dashboard enables central safeguarding oversight across all sites. | ✔ | Central console enables trust-wide safeguarding oversight from one place. | ✔ |
| 6 | Audit trails | Log who accessed what data, when, and what actions were taken. | Tracks user interactions and actions taken for full audit compliance. | ✔ | Keeps full records of monitoring access and safeguarding intervention history. | ✔ |
| 6 | Safeguarding integration | Support integration with CPOMS, Tes MyConcern or similar. | Direct links allow fast logging into CPOMS/Tes MyConcern safeguarding systems. | ✔ | Links to CPOMS/Tes MyConcern for quick safeguarding report follow-up. | ✔ |
| 6 | Student transparency | Visible software agent and accessible monitoring policy info. | Visible agent shows monitoring is active, with access to policy information. | ✔ | Students can see the software and linked policies within the environment. | ✔ |
*Requires Enhanced Safeguarding purchase. Windows only.
