Success stories – NSSD | NetSupport Ltd

NetSupport ServiceDesk – Success Stories

Warwick District Council

NetSupport ServiceDesk case study from Warwick District Council. They urgently needed to find an easy-to-use, low-cost Helpdesk system which would enable them to automate processes.

NetSupport ServiceDesk case study from HMP Lowdham Grange. After looking for a solution which would really improve the Service Desk team’s response time, ensuring all issues would be dealt with in a timely manner- they found NetSupport ServiceDesk.

Warrington Collegiate

NetSupport ServiceDesk, case study from Warrington Collegiate. They chose NetSupport ServiceDesk due to its intuitive web-based interface which makes life easy for the end-user and the team.

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NetSupport ServiceDesk is great for helping us identify patterns in the types of issues being reported … it has made a big difference to both the service we provide and how we manage reported issues.

– Warrington Collegiate

Easy to deploy, gives a wealth of valuable information and is even more versatile.

– IT Pro Magazine

The system is extremely easy to use and train staff on the ability to send alerts. Having the option to schedule the delivery of the messages is great as well.

– St Joseph’s Health

NetSupport School has proven invaluable for classroom control and focusing the students.

– Mike Gomm, Maiden Erlegh School

NetSupport ServiceDesk is a user-friendly solution with a good, clear user interface.

– HMP Lowdham Grange

The product deployed very easily and without any disruption to users. The first they were aware of it was when the first message popped up!

– Arden’s Fine Foods

NetSupport Manager reduced the number of service order requests by 35% just in one month, allowing all employees to focus on providing effective and efficient public services.

– Burgas Municipality

NetSupport DNA can have a significant impact on an organisation’s bottom line. Cost savings can be real and tangible.

– Brien M Posey, Redmond Magazine

NetSupport DNA is the best remote control, inventory and monitoring tool on the market for network managers in education.

– Karl Denton, St Bede Academy

NetSupport has revolutionised teaching and learning at our school. An excellent classroom management tool that every ICT/Computing teacher should have.

– Robert Kent, Jack Hunt School

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