Success Stories

Warwick District Council

Warwick District Council

NetSupport ServiceDesk case study from Warwick District Council. They urgently needed to find an easy-to-use, low-cost Helpdesk system which would enable them to automate processes.

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Cambridge Meridian Academies Trust

Cambridge Meridian Academies Trust

NetSupport DNA (Education Edition) case study from Nene Park Academy and the Cambridge Meridian Academies Trust. CMAT was set up six years ago to promote outstanding education at the heart of the communities…

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Mid-Continent Public Library

Mid-Continent Public Library

NetSupport Manager case study from Mid-Continent Public Library. They needed to find a solution to remotely manage the 1200 staff and public computers they have across 31 different locations.

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Mid Michigan Community College

Mid Michigan Community College

NetSupport School case study from Mid Michigan Community College (MMCC). Keeping students on topic in the computer labs was proving to be a real headache. Without adequate controls in place the students would be surfing the net instead of listening to the instructor. NetSupport School provided the solution.

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BASE 4000

BASE 4000

NetSupport Manager case study from BASE 4000. They needed a state-of-the-art remote control software solution that could help with two challenges: for students to learn how to use a product like NetSupport Manager to remotely support PCs and their users and to provide the support team the tools needed to support their own systems and servers more efficiently.

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Bloor Homes

Bloor Homes

NetSupport Notify case study from Bloor Homes. Supporting them when email and other communication systems are unavailable, NetSupport Notify enables them to send messages to users to notify them of any issues.

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College Place Public Schools

College Place Public Schools

NetSupport School case study from College Place Public Schools. Located in Washington State, USA, they were looking for a way to manage their classroom technology and support the students using it. Having previously used NetSupport School in another district, the schools’ Education Technologist knew the product’s capabilities and the benefits it could bring to computer-led instruction.

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Brookhaven Memorial Hospital

Brookhaven Memorial Hospital

NetSupport Notify case study from Brookhaven Memorial Hospital. Deployed house-wide across its medical centre, NetSupport Notify is used to send scheduled reminders to staff, schedule downtime messages and adhoc/urgent messages as needed.

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HMP Lowdham Grange

HMP Lowdham Grange

NetSupport ServiceDesk case study from HMP Lowdham Grange. After looking for a solution which would really improve the Service Desk team’s response time, ensuring all issues would be dealt with in a timely manner- they found NetSupport ServiceDesk.

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Edmonds School District

Edmonds School District

NetSupport School case study from Edmonds School District. They needed a product to help firstly, with classroom management, to help teachers to monitor student computer use in classrooms of up to 31 students; and secondly, with remote tech support, to enable the computer technician to service multiple locations from a remote site.

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New York Power Authority

New York Power Authority

NetSupport Manager case study from New York Power Authority. Product speed and ease of use were the most important factors when choosing NetSupport Manager.

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Clifford Chance

Clifford Chance

NetSupport School case study from Clifford Chance. They needed a solution for remote technology training across multiple offices to allow an instructor and their students to share screens, show presentations, and use various applications.

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Maiden Erlegh School

Maiden Erlegh School

NetSupport School case study from Maiden Erlegh School. With over 1500 licences, they use NetSupport School due to its range of features, helping to focus the students with ease – making lesson time more efficient.

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Wade Deacon High School

Wade Deacon High School

NetSupport School case study from Wade Deacon High School. After looking for a solution to manage the technology in classrooms, deliver remote support and look at what students are doing on their computers, they discovered NetSupport School.

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Albrecht, Incorporated

Albrecht, Incorporated

NetSupport Manager case study from Albrecht, Incorporated. The company needed a solution to manage users’ desktops in the office and at remote sites – plus troubleshoot issues they were having and install updates to software, among another requirements.

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AsqTEK Service and Training

AsqTEK Service and Training

NetSupport Manager case study from AsqTEK Service and Training. The company uses NetSupport Manager to deliver timely and effective IT support to remote customer sites.

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