SECTOR
Retail
With queues of customers at your checkouts or online stores, the last thing you need as a retailer or sales business is time and money lost to tech issues.
See how NetSupport’s solutions can help your organisation – giving you secure, reliable tools to keep your technology running smoothly.

Remote access
In this sector, you’ll know it’s the customer relationships you nurture that can take your business to the next level – and it’s essential that your IT team can manage and support your e-commerce technologies quickly and effectively when needed. No retailer wants customers to experience tech disruptions that lose sales!
That’s why many turn to secure remote control tools like NetSupport Manager and 247connect. They empower IT teams to remotely monitor, access and support managed and on-demand devices – keeping systems running smoothly and protecting revenue.

“The ability to access PCs remotely from anywhere has proved to be invaluable. It’s quick and easy to connect and so user friendly.”
Lady Baily Caravans

IT and network management
Looking for a way to oversee the technology in your supply chain and admin functions? NetSupport DNA gives you a comprehensive set of tools to help you manage and maintain the devices and solutions that keep things moving.
Offering complete visibility of all your connected devices in multiple store branches, your IT team can track hardware and software inventory, monitor device usage and ensure licensing compliance – minimising disruptions and associated costs. And with powerful endpoint security tools, such as internet and application usage control, USB device management and proactive alerts, NetSupport DNA ensures your systems and sensitive data are kept safe and secure.

“Great product, been using for several years! The flow and usage are very clean and easy to use. The dashboard is not cluttered or hard to manoeuvre. Simplicity with very detailed and informative data sets.”
Jerome J, IT Manager in the retail industry

Mass notification
Take your internal comms up a notch with NetSupport Notify, a mass notification and alerting solution that ensures messages are sent – and seen – quickly.
Many businesses experience frustrations with email but with NetSupport Notify, your head office can issue high-impact one-way alerts that staff can see immediately – even if devices are locked or screensavers are active. In a few clicks, customised messages can land on staff desktops, information screens and digital signage across multiple store locations. Plus, audit logs and message confirmation tracking give you better control over your internal comms, which all adds up to better response times!

