SECTOR
Public sector
When it comes to serving the public, there is no time to waste. You need exceptionally reliable and secure technology solutions to support your day-to-day operations, so you can focus on what really matters. Internal and external support, communication and insights are crucial to maintain standards and compliance and provide the best quality of service.
Remote access
Security is key where public data is concerned, so many organisations turn to secure remote support tools. NetSupport Manager is trusted by government, finance and military organisations globally, and organisations like yours can use it to provide quick, effective support and minimise downtime with tools like file transfer and PowerShell.
“NetSupport Manager reduced the number of service order requests by 35% just in one month, allowing all employees to focus on providing effective and efficient public services.”
Burgas Municipality
IT asset management
For devices that may be spread across multiple departments and locations, being able to monitor them from a central dashboard is essential. From ensuring energy isn’t being wasted to knowing what software is being used and what upgrades are needed, IT asset management tools like NetSupport DNA give you deep insights into exactly how your devices are being used and where you can reduce costs.
“Due to there being many automated processes within NetSupport DNA, it really has saved the IT team a lot of time.”
Cork National Roads Office
Mass notification
In your sector, it’s important to have crisis communication systems in place so all staff can be immediately informed of important information. In complex organisational structures, it can sometimes be a challenge to reach different departments working in different ways or employees who aren’t office-based. Many organisations use mass-altering systems such as NetSupport Notify to reach thousands of staff and information screens at the click of a button, sharing one-way messages that appear full screen on devices. You also have the security of knowing the information has been received with message tracking.
“Open NetSupport Notify, type in your message, select the users and off it goes! Invaluable software to help keep users informed of important notices.”
Wayne County Government
