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Identify and support vulnerable students, while maintaining a safe learning environment and managing your school technology!

Safeguard your students effectively! 

As technology becomes part of everyday life in a school, it’s now a legal requirement to have the appropriate online safety tools in place to maintain a safe learning environment. 

With NetSupport’s award-winning IT management solutions, schools can gain safeguarding tools in NetSupport DNA, eSafety and digital citizenship tools for the classroom via NetSupport School and mass alerting and lockdown tools in NetSupport Notify. 

All of NetSupport’s solutions are available as standalone or can be combined and integrated seamlessly with your existing school IT infrastructure. 

With over 300 awards, 18 million users across 120 countries and 31 years of development expertise, you can feel safe in the knowledge that NetSupport’s solutions are the best in their class! 

Introducing NetSupport DNA…

What Safeguarding and eSafety tools does NetSupport DNA include?

NetSupport works closely with schools, safeguarding leads, staff and students to create a range of proactive and reactive tools that are relevant, effective and most importantly, up-to-date. Providing the tools you need to identify students at risk; prevent them being exposed to inappropriate online content; encourage greater digital citizenship and wellbeing; enforce acceptable use policies and fulfil your safeguarding duties – NetSupport DNA does this all, and in line with Ofsted guidance and operated independently of the IT team. 

Keyword monitoring

 If a safeguarding keyword is triggered, it’s captured immediately (available as a log, screen screenshot/screen video recording and more). 

Language packs

Safeguarding keyword language packs are included to support schools with students learning English as an additional language (EAL).

Contextual intelligence

Identify genuine concerns via a numerical risk index based on the context and history of a student’s activities.

Student ‘Report a concern’ 

Students can share their problems and get help from staff without having to approach them in person.

School-wide safety

 The internet metering tools (including age-appropriate internet controls) helps monitor, protect and educate students on positive digital behaviour.

Track ‘at risk’ student activity 

Vulnerable students can be flagged and tracked as an extra layer of support and a ‘history of concerns’ is available for each student.

Online safeguarding resources 

Providing students with independent access to a tailored list of safeguarding resources can further support student empowerment.

Teacher ‘Add a concern’ 

Where teachers are verbally told of a student’s concern, they can now add the concern and choose the member of staff to report it to. 

Word cloud of trending topics

Schools can see which topics are trending across the school via a word cloud, and hold assemblies or group sessions to tackle these issues.

GDPR tools 

A range of GDPR tools are includes to help schools meet their GDPR requirements at no extra cost…

Cloud-based safeguarding console

Azure-hosted safeguarding view. Designed to help Safeguarding staff access safeguarding alerts on the go.

Set user views 

On an operational level, schools can only see its own data. At a higher level, the data across all of the separate sites can be seen and analysed as a consolidated report.

NetSupport DNA also includes Network and IT Management tools for IT teams topics

Using NetSupport DNA, IT technicians can track, monitor and manage all IT assets and endpoints across a school or Trust and its multiple sites from a central point – providing secure, fast and flexible management of a school’s IT infrastructure.

  • Efficiency view for maximising edtech
  • Hardware inventory
  • SNMP device discovery
  • Software licence management
  • Powerful remote control
  • Internet metering/control
  • Application metering/control
  • Endpoint security
  • Proactive alerting
  • Energy monitoring and power management
  • User management
  • Activity monitoring
  • Multi-site support and management
  • Reporting tools
  • Plus much more!

Introducing NetSupport School and NetSupport Notify…

Teachers –
Classroom Management tools 

Used within NetSupport DNA (or as a standalone solution), NetSupport School provides teachers with award-winning classroom management features to help assess, monitor, collaborate and control the class, as well as eSafety tools to promote digital citizenship and support wellbeing.


  • Student wellbeing and feedback
  • Teacher user modes for ease-of-use
  • Student screen monitoring
  • Interactive screen thumbnails
  • Testing and assessment tools
  • Language Lab module
  • Digital Journals of lesson content
  • Real-time instruction tools
  • File collection and distribution
  • Multi-platform support
  • Teacher, TA and Student apps
  • Student screen sharing
  • Virtual whiteboard
  • Exam lockdown
  • Reset student’s system password
  • Plus much more!

Administrators –
Alerting and Lockdown 

Using NetSupport Notify, schools can boost school communication and support their emergency and lockdown procedures by sending one-way alerts and notifications to multi-platform desktop users and large information panels in halls and foyers.


  • Send alerts to up to 10,000 users
  • Send alerts across multiple sites
  • Flexible delivery options and scheduling
  • Full reporting and tracking
  • Multi-platform support
  • Customise alerts with your branding
  • Apply priority levels to alerts
  • Alerts automatically take screen focus
  • Messages can’t be skipped, ignored or saved for later
  • Include audible alerts
  • Support for clickable URLs within alerts
  • Real-time message preview
  • Hotkey support in ‘Emergency Response’ scenarios
  • Works across multiple networks (send messages to IP ranges)
  • Restrict access with security codes
  • Plus much more!

Why choose NetSupport?

We have 32 years’ experience in developing education software – and with many NetSupport staff also having additional roles within the education sector, we have a complete understanding and insight into the world of edtech. 

Global success
NetSupport products are available in over 120 countries worldwide and currently support over 18 million users. The products are available in multiple languages.

We listen to customer feedback
We operate a programme of continuous development based on customer feedback and industry insight to issue regular updates, ensuring customers are kept up to date with the latest technological innovations.