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Service Desk/Help Desk News

Check out our latest review of NetSupport ServiceDesk!

Check out our latest review of NetSupport ServiceDesk!

Our helpdesk and ticketing solution, NetSupport ServiceDesk, offers technicians all the tools they need to effortlessly track, organise, manage and answer the toughest IT challenges. Discover what Leigh Academies Trust had to say about NetSupport ServiceDesk and how...

Got the go-ahead to buy a new company IT solution?

Got the go-ahead to buy a new company IT solution?

Buying things – whether online or offline – has a certain ritual these days. We go to the product website and deliberate a while, then check what other people think of what we’ve got our eye on. If we can see what we want in action, in person, or even try it out for...

Tackle any IT support issue efficiently and with ease

Tackle any IT support issue efficiently and with ease

Take your helpdesk environment to the next level... IT support teams are the heart of the organisation as they are tasked with the responsibility of keeping systems running smoothly and effectively, while trouble-shooting any needs from colleagues and customers.  ...

New episode alert: Find out how NetSupport ServiceDesk can help…

New episode alert: Find out how NetSupport ServiceDesk can help…

Discover how to manage and support any IT queries, requests and other issues  Welcome to another great episode of NetSupport Radio! Host, Mark Anderson, is joined by Andy Earp, our Technical Support Manager at NetSupport. In this episode, they explore NetSupport...

Join us at the Channel Partners Conference and Expo this week!

Join us at the Channel Partners Conference and Expo this week!

Today, the Channel Partners Conference and Expo begins – and we’re thrilled to be exhibiting in person at this event! Taking place in Las Vegas, Nevada at Mandalay Bay, this event brings together attendees looking to discover the ‘best of the best’ tools to enable the...

Optimising your IT operator set-up for effective working

Optimising your IT operator set-up for effective working

The phrase 'hot desking' fills many employees with dread. You know what it's like: the chair is squeaky, the PC screen is smudged, the mouse feels weird – and what is that sticky stuff on the keyboard? Most people prefer to work at a dedicated workstation where they...

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