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New versions of NetSupport DNA and NetSupport School!

Our solutions are continuously developed directly with schools to ensure they gain real value-add features. That’s why, in the latest version of our award-winning Classroom Management and IT Asset Management solutions, new tools have been added to further support student wellbeing, cost saving, and teacher edtech confidence.

NetSupport’s range of products provides your school with a complete solution to manage your IT: from Remote Control, Network and IT Management, Desktop Alerting to Helpdesk and Ticketing, Classroom Management and Safeguarding. Integrating seamlessly, these provide proactive and reactive tools to help staff achieve best practice, maximise productivity and boost security.

NetSupport DNA v4.8 Out now!

A suite of easy-to-use tools for managing and supporting IT assets across a school network or campus.

NetSupport DNA contains a wealth of features designed to make School IT management so much easier. Highlights include: automatic discovery of devices; hardware and software inventory; change tracking and software licence management. Building on the flexibility of a single solution for schools, NetSupport DNA also includes energy monitoring; power management; USB endpoint security; printer monitoring; application and internet metering; a flexible alerting suite; and an easy-to-use software distribution module.

eSafety and safeguarding are supported with keyword and phrase monitoring to alert schools of any online activity that may place a student at risk when using school devices; internet monitoring of websites visited; the option for students to report concerns directly to trusted staff – and much more.

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Hardware Inventory

Comprehensive and detailed Hardware Inventory and change tracking modules.

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SNMP device discovery

Scan and report on any SNMP devices, create Alerts to monitor them.

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Software licence management

Manage licence compliance and reduce overspend by tracking and reporting on software.

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Internet metering and control

A detailed summary of school internet activity with the controls to limit web access by URL and time of day.

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Application metering and control

Track application use by both user and device and control where and when applications can be used.

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Endpoint security and proactive alerting

Robust and effective solution for managing the use of USB memory sticks.

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Powerful Remote Control

Powerful Remote Control and monitoring features are included as standard.

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Energy monitoring and power management

Get a detailed summary of all energy usage and the ability to schedule power management.

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User management

Locate and support staff and students, manage accounts and Acceptable Use Policies.

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Activity monitoring

A time-based summary of all activity by a specific user, PC or department, presented in a chronological view.

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Multi-site support and management

Flexibility and scalability to securely connect and manage multiple sites.

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Reporting tools

On-screen, print-optimised, query-based and “live” drill down reporting capabilities.

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Plus much more!

Latest updates

 

  • EFFICIENCY VIEW

    Technicians can see at a glance whether their school technology is being used effectively via the ‘Efficiency View’ – helping to reduce any wastage. The unique dashboard highlights key areas of efficiency data, such as which PCs are least effectively used (and therefore can be redeployed) or which apps are the least used (and therefore may not need renewing).

  • DATA RETENTION POLICY

    To help reduce the amount of data stored, a Data Retention Policy can now be set to delete data (such as internet/application metering, login sessions, USB device use, software distribution, triggered eSafety keywords and more) that’s over 365 days old (default mode). The policy can be scheduled to run automatically, with the data being backed up beforehand – and emails can be sent to notify staff when the process is complete.

  • EXTRA PERFORMANCE ENHANCEMENTS

    These have been added to the thumbnail view in Explorer mode, making it even quicker and easier to view multiple PCs at once. Meanwhile, the Acceptable Use Policies (AUP) feature now allows policies to be applied to users (in addition to specific devices) for display each time any user logs on (or for one-time display and acknowledgement) – making it easier for staff and students to receive different AUPs where needed.

NetSupport School v14 – Out now!

NetSupport School is the market-leading classroom management solution, providing award-winning monitoring, control, collaboration and assessment features to help maximise the benefits of technology-led teaching – supporting all students’ learning styles.

Working seamlessly across all types of platforms and devices – and specifically designed in consultation with teachers to meet their needs in the classroom – it’s no wonder NetSupport School has been the complete classroom management solution of choice for 31 years.

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Monitor students’ screens

Monitor the entire class in a single view in real time with adjustable thumbnail sizes.

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Interactive screen thumbnails

Zoom in on an optimised high-definition thumbnail, overlay additional information, including active application or active website.

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Testing and assessment tools

A powerful utility that enables teachers to design tests and examinations with the minimum of effort.

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Language Lab module

See in an instant which computers have live audio activity. Listen to a student’s microphone feed or audio.

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Digital Journals of lesson content

An electronic record of key information that has been covered during the lesson.
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Real-time instruction tools

Show the Tutor’s desktop to all or selected students. Annotate the screen in either a Show or remote control session with a range of tools to aid in presenting (arrows, shapes, highlighters, text and more).
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File collection and distribution

Distribute or transfer files to and from selected or multiple PCs in a single action.

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Multi-platform support

Support is included for Windows, Mac, Linux, Chromebooks, Android and iOS, allowing teachers to connect to students using a full mix of different platforms.
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Teacher, TA and Student apps

Apps for Chrome, iOS and Android, available in over 20 languages.
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Share students’ screens

Show a student’s screen to the rest of the class (Exhibit mode).
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Virtual whiteboard

Real time, interactive, virtual whiteboard supported by a wealth of drawing and annotation tools
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Exam lockdown

The testing tool is a powerful utility that enables teachers to design tests and examinations with the minimum of effort.

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Reset students’ system passwords

Teachers can take on the role of resetting network passwords via their task bar, allowing the students quicker access.

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Plus much more!

Latest updates

 

  • EASY MODE

    As schools continue to invest in edtech, it’s important there are as few barriers to its use as possible. With this in mind, NetSupport School ensures its features and functions are accessible to all teaching staff – regardless of their tech experience and knowledge – with its three modes for using the Tutor Console’s user interface: Easy, Intermediate and Advanced. The new ‘Easy’ mode will allow technology-shy teachers to only see and use the core tools needed to maintain control over the class – supporting simplicity and ease of use.

  • STUDENT FEEDBACK MODE

    Teachers can choose between several visual options to gauge feedback from the students; helping to capture how they feel, their confidence in a topic and whether they need extra support – allowing teachers to take appropriate actions where needed. Teachers can drill down into each student’s mood/understanding – or view the class average result, helping the them to see the general mood/understanding across the class at a quick glance.

For more information about these updates or to see a demo, please enter your details below.