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Classroom and school-wide IT management solutions

Classroom and school-wide IT management solutions

Whether you’re an educator delivering technology-based instruction; a technician tasked with supporting school-wide technology or a safeguarding lead maintaining a safe learning environment, NetSupport’s award-winning product range is designed with you in mind – helping to efficiently manage school technology, achieve best practice and save resources.

With over 300 awards, 18 million users across 120 countries and over 31 years of development expertise, you can feel safe in the knowledge that NetSupport’s solutions are the best in their class! 

See all the action from GESS 2020

Take a closer look at each toolkit we offer…

NetSupport DNA

IT Staff – IT Asset Management 

Using NetSupport DNA, IT technicians can track, monitor and manage all IT assets and endpoints across a school and its multiple sites from a central point – providing secure, fast and flexible management of a school’s IT infrastructure.


  • Hardware inventory
  • SNMP device discovery
  • Software licence management
  • Internet metering/control
  • Application metering/control
  • Endpoint security
  • Proactive alerting
  • Energy monitoring and power management
  • User management
  • Activity monitoring
  • Multi-site support and management
  • Powerful Remote Control
  • Reporting tools
  • Plus much more!

Safeguarding Leads – eSafety/Safeguarding tools

A built-in safeguarding toolkit is included in NetSupport DNA as standard to help enhance schools’ safeguarding policies by providing the tools needed to identify students at risk, prevent them being exposed to inappropriate online content, encourage greater digital citizenship and fulfil a school’s child protection duties – operated independently of the IT team.


  • Contextual intelligence-based Risk Index
  • Safeguarding cloud view 
  • Operates independently of the IT team
  • Safeguarding alerts
  • Age-appropriate internet controls 
  • Keyword monitoring
  • Language packs 
  • Student ‘Report a concern’
  • Track ‘at risk’ student activity
  • Screen capture/record
  • Online safeguarding resources
  • Enforce Acceptable Use Policies
  • Supports Prevent Duty and KCSIE
  • Plus much more!

NetSupport DNA

NetSupport Notify

School Administrators – Desktop Alerting and Lockdown

Using NetSupport Notify, schools can communicate effectively with staff and students using one-way alerts and notifications – sending them to desktop users and large information panels in halls and foyers. Alerts automatically take screen focus, meaning they can’t be hidden, ignored or saved for later (even on locked screens). 


  • Send alerts to an unlimited number of users/sites
  • Flexible delivery options and scheduling
  • Full reporting and tracking
  • Multi-platform support
  • Customise alerts with your branding
  • Apply priority levels to alerts
  • Plus much more!

Teachers – Classroom Management and Instruction 

Included in NetSupport DNA or as a stand-alone solution, teachers can access award-winning classroom management features (such as dedicated assessment, monitoring, collaboration and control tools) to leverage the full value of technology-enhanced instruction, as well as eSafety tools to promote digital citizenship and create a safe learning environment.


  • Monitor students’ screens
  • Interactive screen thumbnails
  • Testing and assessment tools
  • Language Lab module
  • Digital Journals of lesson content
  • Real-time instruction tools
  • File collection and distribution
  • Multi-platform support
  • Teacher, TA and Student apps
  • Share students’ screens
  • Virtual whiteboard
  • Exam lockdown
  • Reset students’ system passwords
  • Plus much more!

NetSupport School

Did you get a chance to see the latest features at GESS 2020?

NetSupport DNA – Efficiency View

The unique dashboard highlights whether school technology is being used efficiently, such as which PCs are least effectively used (and therefore can be redeployed) or which apps are the least used (and therefore may not need renewing) – helping to reduce any wastage.

NetSupport DNA – Data Retention Policy

To help reduce the amount of data stored, a Data Retention Policy can now be set to delete data (such as internet/application metering, login sessions, USB device use, software distribution, triggered eSafety keywords and more) that’s over 365 days old (default mode). 

NetSupport School – Student Feedback mode 

Teachers can choose between several visual options to gauge feedback from the students; helping to capture how they feel, their confidence in a topic and whether they need extra support – allowing teachers to take appropriate actions where needed. 

NetSupport School – Easy mode 

Teachers can choose between ‘Easy’, ‘Standard’ and ‘Advanced’ modes for using the Tutor Console’s user interface. The new ‘Easy’ mode will allow technology-shy teachers to only see and use the core tools needed to maintain control over the class.

Why choose NetSupport?

We have 31 years’ experience in developing education software and with many NetSupport staff also have additional roles within the education sector, we have a complete understanding and insight into the world of edtech. 

Global success
NetSupport products are available in over 120 countries worldwide and currently support over 18 million users. The products are available in multiple languages.

We listen to customer feedback
We operate a programme of continuous development based on customer feedback and industry insight to issue regular updates, ensuring customers are kept up to date with the latest technological innovations.

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