Powerful Reporting

NetSupport DNA provides both on-screen and print-optimised reporting. The on-screen reports / views are provided with supporting bar and pie charts and “live” drill down capabilities on all key summary data. As well as reporting on individual devices, users and departments, NetSupport DNA also features dynamic groups. These are user-defined and added to the main hierarchy tree. A dynamic group could, for example, be to identify which classroom PCs are upgradeable and such a group would be created automatically from those that match the required criteria – such as “all PCs with more than ‘XX’ Gb Ram, ‘XX’ Gb free disk space and XX processor type” and so on.

Print optimised reports are designed for management reporting and can be scheduled for creation and output to a specified file location automatically. All reports include the option to print or export to PDF, DOC and XLS.

NetSupport also supports custom views for all data; the Query Tool provides users with an easy interface for defining custom views. The query tool uses a simple drag and drop field picker, supported with conditions and sum-based features.

View previous Feature Focuses

Real-time monitoring

Keeping an eye on all PCs on your network is extremely time consuming, especially in real time. Without easily identifying which PCs have current notifications or active polices in place, how can you prioritise your time and resolve the most urgent issues first?

With NetSupport DNA’s Explorer mode, monitoring PCs’ current activity and active notifications has never been simpler. With three viewing formats – Icon, Details or Thumbnail view – (where the PC screens are visible), you can quickly view and prioritise which PCs need immediate attention; making you more efficient. The thumbnails size can be changed to suit the operator’s needs. For selected departments (i.e. finance or teachers), privacy modes can be set so the thumbnail is blurred.

Displaying the selected PCs as icons is another useful option for viewing large numbers of PCs at a glance and simply highlights OS platforms, and any with active notifications. Drilling down further, the Details view displays all of the selected PC’s details in a list with any active notifications highlighted, allowing for easy identification of PCs that may need immediate attention.

This view also provides a visual summary of all active policies applied to each PC and PC performance data such as real-time network traffic, CPU and memory for each PC. In addition, by right clicking on any PC an operator can launch on-the-fly PC-specific features such as power on/off, chat, remote control, send messages and more. The notification filter can be used across all three display modes to highlight the PCs with any active notifications within the chosen time period.

NetSupport DNA also provides a single time-based summary of all activity by a specific user, PC or department. Presented in a chronological view, it shows technicians what time the logon session began and ended, as well as exactly what applications were used and when, internet usage and any triggered safeguarding keywords – over a set time period. This time-saving feature means that technicians now don’t have to look at each area separately and can instead see the full picture of activity, at a glance in one location. For example, if there was a specific safeguarding event, a technician or safeguarding lead could review exactly what took place before and after the incident occurred.

 

Supporting Digital Citizenship - The FAB Theory

As technology increases and becomes engrained in everyday activities, it’s important for young people to be educated about positive digital interactions and how to behave responsibly online – as well as ensuring schools and guardians are providing a safe learning environment.

Working with eCadets, we’ve created the FAB theory that highlights the different aspects of becoming a good digital citizen and how NetSupport DNA can help.

Online safety – The core of being a good digital citizen is knowing how to be safe online – NetSupport’s internet metering features doesn’t blanket ban everything, allowing educators to teach about safety.

Respect and responsibility – Respecting others and taking responsibility is key to becoming a good digital citizen. We can all help others by becoming ‘upstanders’ – helping friends and people online who might have problems by standing up for them. With NetSupport student ‘report a concern’ tool, students can report concerns to trusted member of staff.

Content and community – Sharing the right content and building the right community. The more confident you become as a digital citizen, the more you can build supportive communitiesIt’s essential to find the right tools for this (e.g. schools can use GoBubble.School for free). Your content can have a great impact; random acts of kindness mean a great deal in the digital world. Using NetSupport DNA’s keyword monitoring, schools can check the content typed or searched for by a student is appropriate. 

Influence and innovation –With your community, you can now become the change you want to see in the world. As the Digital Citizenship Institute puts it, you can now #BeThatKindofKid. There are inspiring examples of this on Twitter – check out #TheCaptainKindnessShow, @JoyceBronwyn ‏and @UpstanderBrand, for starters. With NetSupport DNA and its reporting tools, schools can see online activity and organise any assemblies or peer group sessions to raise awareness/tackle of particular topics. 

Digital leadership -The final part of being a good digital citizen is to lead and educate others to do the same. You can also start to co-create across borders and time zones, like @digcitinstitute (who we’re proud to partner with). Meanwhile NetSupport DNA’s reporting tools help SLTs ensure that school technology is being used effectively and safely, as well as help them identify where cost and time savings can be made. 

NetSupport DNA is used by schools to help manage technology both in the classroom and across the school. Its features also help schools to promote a culture of good digital citizenship, from monitoring content to reminding students of the role they play in their own online safety. See how it can support your staff and students in becoming good digital citizens too! You can also use eCadets’ free GoBubble.School tool which has digital citizenship engrained in its core, helping to build pupil communities safely. 

View the FAB theory in full!

Contextual Intelligence

Using AI, it delivers the concept of ‘contextual intelligence’ and highlights to safeguarding staff which events triggered are the most serious and need urgent attention.

It examines the context and history of a student’s activities:

  • the devices used
  • time of day
  • websites visited
  • historical incidences

A high-risk index could result if a child has repeatedly researched a safeguarding topic (e.g. suicide) out of hours, in an unmonitored setting such as the library, but a lower index rating could result from a student searching a lower risk keyword in a local application during school hours that may have been used for curriculum topics.

The monitoring and assessment of these alerts are secure by ensuring they are dealt with locally in school by the safeguarding staff who know their students (no third-party services required).

What other safeguarding tools are included in NetSupport DNA? 

It would be easy to restrict everything that could be seen as a risk, but in reality, that’s impractical and would impact learning. Fortunately, NetSupport DNA is designed to promote digital monitoring and to encourage students to act responsibly online.

  • Multi-language keyword monitoring
  • Age-appropriate internet controls
  • online safeguarding resources
  • Student and Teacher ‘Report a concern’ tool
  • Plus much more! 
Software application metering

Software application metering

Monitor and report on licence usage levels for all applications in your organisation.

The application metering module provides you with data (e.g. time the app was started/finished, active time) to help you ensure your licences aren’t under-used.

If you see that they are, you can move them where they’re needed most!

Energy monitoring and power management in NetSupport DNA

Energy monitoring and power management in NetSupport DNA

NetSupport DNA’s Energy Monitoring and Power Management tools keep you informed by showing you how many PCs are left on out of hours – and, most importantly, how the costs of this can significantly add up over time.
You can set Power Management policies allowing selected PCs to be set to automatically power off and power back on – all at once, or in stages – the next morning. In addition, “inactivity policies” can be applied, allowing rules to be applied for systems to sleep, log out or power down if they have been inactive over a period of time.

Book a demo to see this feature in action.

School Alerting in NetSupport DNA

School Alerting in NetSupport DNA

NetSupport DNA features an extremely powerful Alerting module, allowing the system to automatically notify operators when any number of changes occurs across the school network. For example:

  • When new PCs are added
  • Changes in hardware
  • A new application is installed/removed
  • A system error occurs
  • and more!
Device Auto-Discovery

Device Auto-Discovery

To save you time, DNA constantly monitors your network and identifies any new devices that join. It will then notify you and provide you with the option to automatically deploy an agent for future management.

Webcam Capture in NetSupport DNA

Webcam Capture in NetSupport DNA

NetSupport DNA is your eyes and ears, monitoring the school network. Within the keyword and phrase monitoring tool, if a safeguarding keyword in any language is matched anywhere on the network, the event is captured immediately (available as a log, screenshot of the screen, webcam image of the user, or a screen recording, according to severity level and which of these the school activates – features are not available for devices used at home) and provides a full background to the safeguarding event. The data captured is securely stored on the school network (LAN) and only designated safeguarding leads can access the information.

Safeguarding data security with NetSupport DNA

Save money and track licence use

DNA is designed to keep track of the licenses you have installed and help to reduce unnecessary spending on licenses that are not needed − as well as avoid potential fines for using more licenses than you own.
The module provides a detailed summary of all installed software, so you can instantly see what is on each of your PCs. And to alert you to even greater cost savings, DNA also highlights PCs with software that has no or low usage – allowing you to reallocate it to those who need it most, thereby avoiding costly renewals for software that you no longer require.
As an added bonus to help you track your software spending, the Software module has the ability to record all the “extras” associated with software management (e.g. supplier details, invoice details, contract renewal dates), giving you the opportunity to make active and considered decisions on renewals.

Book a demo to see this feature in action.

New Cloud-based safeguarding console

New Cloud-based safeguarding console

NetSupport DNA moves to the cloud with a new Azure-hosted safeguarding view. Designed to help Safeguarding Leads access safeguarding alerts on the go, the new safeguarding cloud stores local data to allow you to view:

  • Triggered safeguarding keywords
  • New contextual intelligence-based risk alerts
  • Reported concerns by a child
  • Trending topics word cloud

The Azure-hosted console also includes a smartphone-optimised user interface to help staff quickly search for a specific child and review any recent alerts or concerns – providing a speedier response when an urgent phrase or keyword is triggered by a vulnerable student.
Its also fully secure as it only stores local data from the school which designated Safeguarding Leads can view and it does not contain any images that may have been taken on the school network.

NetSupport DNA: Age-appropriate internet control

NetSupport DNA: Age-appropriate internet control

This mobile Browser app (for iOS 9.3.5 and above) brings together the functionality previously available separately in the NetSupport DNA Browser and NetSupport School Student apps – making app use simpler and more streamlined for users of NetSupport DNA or NetSupport School, or both!
For schools using NetSupport School, it means that any students using iOS devices can now have Internet Metering and restrictions applied, helping teachers to keep students focused and on task.

Other features include:

  • Chat
  • Message
  • Survey
  • Q&A mode
  • Thumbnails
  • Lock screen
  • Lesson Details
  • Student Register.

If NetSupport DNA is installed, the following features are supported by the Browser app:

  • Hardware Inventory
  • Internet Metering and restrictions
  • Thumbnails
  • MDM deployment/configuration
  • Phrase monitoring
  • Safeguarding Resources
  • Report a Concern.
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