This statement provides notification that NetSupport Ltd has begun the End of Life (EOL) process for the NetSupport ServiceDesk product.
The NetSupport ServiceDesk product is being discontinued due to market demand, shifts in technology, and a change in focus and investment.
Below are the key dates to acknowledge:
| Milestone | Definition | Date |
End of life Announcement | End of Life Notification | 31st March 2025 |
End of Sale | The last day NetSupport will provide the NetSupport ServiceDesk product for sale. | 31st March 2025 |
Start of Limited Support
| NetSupport stops providing engineering modifications or new patches to address problems with the NetSupport ServiceDesk product. | 31st March 2025 |
End of Support
| The last day that NetSupport will provide technical support for the NetSupport ServiceDesk product. | 31st March 2026 |