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IT Asset Management solution for businesses

NetSupport’s complete ITAM solution, NetSupport DNA, provides all the tools your business needs to efficiently manage its technology, achieve best practice and save resources – in one low-cost package.

With over 300 awards, 18 million users across 120 countries and 32 years of development expertise, you can feel safe in the knowledge that NetSupport’s solutions are the best in their class! 

What can NetSupport DNA do for you?

IT Staff – Network and IT Management tools

Save money

With its constant supply of real-time statistics to help you manage your assets and identify unnecessary spending, as well as avoiding system downtime and its associated costs, NetSupport DNA ensures you achieve a swift return on your investment.

Hardware and software inventory – View details for a single device, department or bespoke group to see details such as unused PCs, PCs with the lowest spec, disk space, software usage, and more.

Licence management – View and record information (purchase details, lease and maintenance plans, renewal dates and much more) for every PC.

Print monitoring – View exactly where your print costs are being generated, allowing you to re-allocate/review printing funds according.

Reporting tools – Create custom on-screen and print-optimised reports in minutes for individual devices, users, departments and dynamic groups – for a clear illustration of the data (helping you evidence impact).

Energy monitoring and power management – View energy wastage across your company and set power management policies such as power off/on automatically or ‘inactivity policies’ to keep costs down.

Plus much more!

Boost security

NetSupport DNA supplies you with the essential tools to safeguard your systems and shield them from security threats – whether external or internal – keeping your organisation’s IT systems secure and running efficiently..

SNMP/device auto- discovery – NetSupport DNA starts by discovering the PCs and SNMP devices on the network and then deploys itself onto them. It will constantly monitor the network and identify any new devices that join, providing the option to automatically deploy an agent for future management.

Endpoint security – Control the use of removable USB devices on all PCs across the business to prevent sensitive data loss or virus infection from portable media. Individual memory sticks can be assigned to dedicated users.

Proactive alerting – Monitor hundreds of scenarios and receive warnings when problems occur − or, better still, before they occur, such as when a particular PC/server is struggling, where licence usage counts are reaching limits or when software has been uninstalled from a PC.

GDPR toolkit -Identify whether software you have installed is compliant, where any sensitive information is stored, prevent data breaches and support individuals’ rights by easily identifying and archiving/removing data history.

Acceptable Use Policies – The delivery and tracking of AUPs across the company and prevents access to work devices until users have accepted and agreed to abide by the company’s policies.

Plus much more!

Supporting users

NetSupport DNA provides a range of features to efficiently locate and manage users and assets within a networked environment, helping to keep staff on-task and working effectively within their contracted hours.

Internet/application metering and control – Staff on work devices can be restricted to using only specific and approved websites or applications, thereby preventing access to insecure or inappropriate sites/ applications.

User management with user profiles – Locate and manage users, including tracking of user acceptance forms, history of changes and changes to custom user details.

Activity monitoring– View a single time-based summary of all activity by a specific user, PC or department, presented in a chronological view.

Easy software distribution – Create software packages and distribute to multiple or specific users and “advertised” so users can select and “pull” them down for install when needed.

Plus much more!

New features and enhancements in v4.85

New features and extra performance enhancements have been included in this new release, making NetSupport DNA even easier to use – while bringing further efficiency savings, boosts to productivity levels and security, plus much more, to businesses globally!


To assist businesses returning to a ‘new normal,’ there is a new AUP available to use soon (Health and Social Distancing), helping to promote any new guidance and safety information across the company.

Software update

IT teams can choose how NetSupport DNA gets updated across their organisation: automatically updating via a smart update or by an external method, such as GPO or SSCM. This new enhancement helps put the team in control of how and when they want updates to go live.

Further optimisations

NetSupport DNA supports up to 10,000 devices, there are new approval requests for USB devices not encrypted with BitLocker, improved Active Directory user profile evaluation – and much more.

Software Distribution status

When using the software distribution tool to deploy software across the organisation or to publish software to targeted users (allowing them to ‘pull’ it onto their device), IT teams can now view, via a handy report, whether there were any errors during the install or if the applications were installed successfully.

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