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The Complete Solution

With 32 years’ experience and 19 million users, NetSupport is a leading producer of corporate software solutions worldwide. Providing organizations with all the essentials for successful IT management, NetSupport also helps you achieve best practice and maximize resources. Our corporate solutions are designed to be easy-to-use, affordable, and most importantly, effective. Integrating seamlessly, they provide a complete solution to manage technology and its users across any network.

With NetSupport’s award-winning solutions, businesses can gain IT Asset Management and Reporting tools (NetSupport DNA), Coporate Education and Training tools (NetSupport School), Powerful Multi-Platform Remote Control tools (NetSupport Manager), Alerting and Emergency Lockdown tools (NetSupport Notify), and Helpdesk and Ticketing tools (NetSupport ServiceDesk).

All of NetSupport’s solutions are available as standalone solutions or can be combined and integrated seamlessly with your existing IT infrastructure.

Simply enter your details below to register for a free trial, book an online demo or get pricing.









Complete IT Asset Management and Reporting

(NetSupport DNA)

Supporting up to 10,000 devices, this easy-to-use solution provides organizations with the tools to manage technology in and out of the office. Within NetSupport DNA, Network Managers gain a wealth of IT asset management features to effectively track, monitor, and manage IT assets and endpoints across a business – from one central point.

Armed with a complete overview of IT activity, NetSupport DNA helps technicians work smarter, while maintaining a secure and reliable network. From staying ahead of potential IT issues before they escalate, to automating tasks or viewing a handy software distribution status report, NetSupport DNA also gathers a wealth of device and usage data to inform decision making and allow accurate planning of future IT spending and refresh cycles.

With NetSupport DNA’s suite of features, businesses can save time, money, and resources, while increasing productivity and enhancing security.

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Hardware inventory and auto discovery

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Software licence management

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System-wide alerting

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Automatically update via smart update, GPO or SSCM

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User management/activity monitoring

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Instruction and training module (optional)

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Internet and application metering

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Endpoint security

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Energy monitoring/Power management

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Remote Control and admin tools

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Multi-site support and management

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Plus much more!

Corporate Education and Training

(NetSupport School)

Knowledge helps every business to develop and grow – and engaged employees who are constantly learning and expanding their skills make for better workers.

Professional development through corporate education and training is something most companies invest in for their employees. And, if you are running the sessions internally, it’s good to have a flexible tool on hand to deliver them with.

Despite its title, NetSupport School isn’t just for schools; it’s a flexible, fully-featured instruction and collaboration solution that is suitable for learners of all ages in all kinds of environments. It provides a wide range of possibilities for collaborative instruction, assessment and group working – as well as allowing tutors to guide and present directly to trainees’ devices. For greater engagement with the session, NetSupport School also offers tools to allow trainees to interact, question and assess any information presented. It also provides each student with a journal of session content for them to refer to afterwards – for maximum retention.

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Wireless-optimized software for easy support of laptop users.

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Pre-defined ‘class’ lists for easy connection to roaming trainees.

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Support for tutors with pre-created lesson plans and content delivery.

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Interactive virtual whiteboard with support for interaction and collaboration.

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Group Leader mode: allowing break-out groups or individuals to be assigned instruction tools.

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Multi-connection support to allow multiple instructor connections to a single PC.

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Automatic creation and delivery of a Replay (video) to each trainee’s PC after a presentation for post-lesson review.

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Automatic hand out and collection of coursework from trainees’ computers.

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Real-time surveys and testing.

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Multi-user/group collaborative chat.

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Control of USB memory sticks to allow access to content while protecting computers.

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Plus much more!

Powerful Multi-Platform Remote Control

(NetSupport Manager)

NetSupport Manager has consistently led the way with innovative features to aid remote PC management. Designed to operate over your LAN, WAN, or the internet, securely and without the need for firewall configuration, it provides a single, high-speed solution for the remote management of critical systems, servers, and users – with no need for third-party services or ongoing subscription costs.

Adding to traditional one-to-one remote control capabilities, NetSupport Manager excels as a one-to-many solution: from monitoring multiple systems in real time and showing the operator screen to multiple recipients for training, to file distributions across the network. Its enviable reputation for security sets it apart from others, with its use of activity logs, 256-bit encryption, smart card support, AD integration, and more.

It also enables IT teams to provide remote support to staff off-site and allows staff working remotely to access their work PC and applications safely and securely from home.

What makes NetSupport Manager unique is its range of supporting tools to ensure maximum efficiency and, most importantly, its ability to minimize system downtime and lost productivity as support issues are being addressed – making it the perfect tool of choice for any IT team

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Fast and secure connection

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Manage multiple devices simultaneously

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Watch, share or control the screen

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View estimated location of devices

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Multi-platform support

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Screen annotation and recording

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Chat, message and interact with users

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System management tools

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Unique PIN Connect feature

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File distribution

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Real-time hardware/software inventory

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Mobile control from iOS and Android

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Buy once, own forever

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Plus more!

Alerting and Emergency Lockdown

(NetSupport Notify)

Using NetSupport Notify, organizations can communicate effectively with staff using one-way alerts and notifications – sending them to desktop users across the company, those working remotely on work devices, and even to large information panels in halls and foyers. Alerts automatically take screen focus, meaning they can’t be hidden, ignored or saved for later. The notifications can even be targeted to select groups and scheduled for maximum impact.

Scaling to the largest of organizations with multiple sites, NetSupport Notify also provides real-time status of notifications and acknowledgments − as well as delivering prescheduled alerts.

Simple to implement and use, and with fast and reliable alerts, NetSupport Notify helps ensure staff instantly have the information they need to work effectively and stay safe in any emergency situation.

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Low cost

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Multi-platform support

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Send ‘full screen’ messages

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New Health and Security notifications

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Send targeted alerts to selected groups

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Send alerts to unlimited number of users

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Customize alerts with your branding

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Include custom audio alerts

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Send to 10,000 users across multiple sites

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Send to IP ranges

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Flexible delivery options

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Full reporting and tracking

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Plus much more!

HelpDesk and Ticketing

(NetSupport ServiceDesk)

Easily integrated into any organization’s existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help effortlessly track, organize, manage, and answer the toughest support challenges.

Providing effective support for users of IT assets is a priority for today’s businesses with their ever-increasing IT portfolios – and NetSupport ServiceDesk’s fully customizable and intuitive browser-based interface makes it easy for technicians to maintain both desktop and mobile platforms while delivering robust workflow processes.

As well as helping company IT support teams handle users’ daily IT issues, NetSupport ServiceDesk will also highlight recurring IT problems – enabling them to identify and fix the root cause and ensure a productive working environment for everyone.

Added to this, it supplies a wealth of management reports as well as providing a customer-friendly self-service portal: all the tools needed to help technicians deliver support effectively.

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Incident management

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Change management

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User management

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Problem management

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Service level management

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Preview current status in real time

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Customizable, multi-lingual interface

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Real-time management reports

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Pre-populated solutions database

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Automated in/out email processing

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Automated assignment to escalation processes

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Attach, store and associate files to an incident

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Links seamlessly with NetSupport DNA

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Plus much more!

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