Gartner highlights the importance of Service Desk

Gartner highlights the importance of Service Desk

According to Gartner analyst Jarod Greene,”…over 50% of the perceived value of an IT organization comes from the help desk” – so is your company investing in the right solution? Service desks are vital to creating reliable and effective IT environments. In...
Warwick District Council chooses NetSupport ServiceDesk

Warwick District Council chooses NetSupport ServiceDesk

Warwick District Council’s Applications Support Manager explains what the organisation was looking for in a helpdesk solution: “We urgently needed to find an easy-to-use, low-cost Helpdesk system which would enable us to automate processes. Our existing...
NetSupport solutions help prevent IT downtime and its associated costs

NetSupport solutions help prevent IT downtime and its associated costs

According to IHS’ 2015 study, IT downtime – from network and application slowdown to complete outage – cost North American businesses $700 billion in a year. This included lost employee productivity (78%), lost revenue (17%), and actual costs to fix the downtime...
NetSupport announces a new update for NetSupport ServiceDesk

NetSupport announces a new update for NetSupport ServiceDesk

NetSupport has today released a new version of NetSupport ServiceDesk. Now featuring a brand new user interface to make it clearer for users to navigate and view information, NetSupport ServiceDesk is now easier to use than ever. It also provides a detailed “error...
NetSupport nominated for 3 awards at Network Computing Awards 2016

NetSupport nominated for 3 awards at Network Computing Awards 2016

Thank you for all your nominations in the 2016 Network Computing Awards. Great news…NetSupport is now a finalist for 3 awards! As one of the highlights of the IT industry’s calendar, we hope you’ll once again help us maintain our proud record of recent wins by voting...
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