The benefits of flexible reporting

The benefits of flexible reporting

Information is key to gauge the effectiveness of how support requests are being managed and maintained. NetSupport ServiceDesk, a fully customisable and intuitive browser-based helpdesk, helping technicians deliver support effectively, also offers the means to capture...
Remote Control – fast and simple

Remote Control – fast and simple

NetSupport Manager delivers the fastest and most secure remote control available: you can watch, share or control the screen, keyboard and mouse of any PC, irrespective of colour depth, resolution or operating system. During a remote control session, you can capture...
Monitor Systems with Interactive Thumbnails

Monitor Systems with Interactive Thumbnails

Did you know that the Monitor Mode feature in NetSupport Manager allows a user to display a thumbnail view of all connected Client workstations simultaneously? The size of these thumbnails can be adjusted to suit. In addition, the user can mouse over a specific...
Boost security in your organisation with NetSupport Notify

Boost security in your organisation with NetSupport Notify

With NetSupport Notify, did you know that each message can carry a priority level from “general news” to “technical alerts” or even a “critical emergency”, allowing site administrators and security personnel to use NetSupport Notify...
NetSupport ServiceDesk supports the Incident Management process…

NetSupport ServiceDesk supports the Incident Management process…

Although Incident Management by definition is a reactive task, the inbuilt workflow processes within NetSupport ServiceDesk make it a very proactive tool, making it easy for your customers and service desk operators to log, track and manage incidents in such a way...
NetSupport School is used in organisations too…

NetSupport School is used in organisations too…

In a corporate setting, NetSupport School helps instructors and trainers to improve the efficiency of instruction by centrally managing staff or delegates on their computers: controlling and directing application and internet activity; improving assessment using...
New version of NetSupport ServiceDesk out now!

New version of NetSupport ServiceDesk out now!

With over 30 years’ experience and a global install base in excess of 18,000,000 systems, NetSupport’s complementary software solutions have a proven reputation in the Service Management industry. Supporting the essential ITIL processes, NetSupport...
Discover the new Android Browser app

Discover the new Android Browser app

Adding to the breadth of platforms supported, the new Android Browser app for NetSupport DNA now allows organisations to monitor and manage Android device activity on the local network. It provides IT technicians with the tools to gather a full hardware and software...
Save time with NetSupport Notify

Save time with NetSupport Notify

With NetSupport Notify, messages and alerts can be delivered instantly to all or selected users (across multiple platforms and unattended public information displays) across any size or type of organisation. It not only removes the potential delays experienced with...
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