NetSupport ServiceDesk’s in-built automated workflow processes are at the core of the product’s ability to help IT teams manage support desk efficiency. These processes also come to the fore when tracking performance against formal SLAs that have been...
A user can transfer files between their PC and a user’s workstation using a simple drag and drop interface – even drop a file directly onto the desktop when viewing a remote machine.
As every organisation is unique, NetSupport ServiceDesk allows for the customisation of many key features within the solution. From operator functionality to the creation of specific data entry fields, NetSupport ServiceDesk can be tailored to fit seamlessly into your...
The Interop conference aims to provide you with an objective IT perspective. Being an independent review board – Interop seeks to provide an unbiased opinion on new strategies, products, and services. The conference also provides an opportunity for you to...
Take our short survey to see if your business could survive after a disaster Learn more about local business continuity services from NetSupport BC It’s not hard to imagine what a huge disaster such as fire, flood or long-term communications outage could do to a...
In addition to supporting simple tasks like transferring files from machine A to B, NetSupport Manager goes one step further by offering file distribution, a range of complementary tools that allow remote hands-on access and tools supporting inter-company...
Danny Mallalieu from Commercial Catering Spares’ IT Support team explains, “We use several pieces of software that require the users to be logged out of the program, to run certain routines. We’d have to go around the office and warehouse telling people to log...
Stress Awareness Month has been held every April since 1992 to increase public awareness about both the causes and cures for our modern stress epidemic. A stress survey, commissioned by the Mental Health Foundation in 2018, found that 74% of UK adults have felt so...
