NO AGENCIES PLEASE

​Location: Mostly office based (Market Deeping, PE6 8NE) with some home-based
Hours: Full time, 37 hours per week
Salary: Basic plus commission with On Target Earnings (OTE) of £30,000+
Holidays: 23 days rising to a maximum of 27 after an appropriate length of service

IMPORTANT – this role is predominantly office-based so you must live within a realistic commute (30 mins) of PE6 8NE.

Located in Market Deeping, just north of Peterborough, NetSupport are an international leader within the Education and Corporate technology markets. We are looking for a New Business Sales Account Manager to join our existing UK Education sales team. Predominantly office-based, the primary focus of this role will be identifying, developing and closing new business opportunities. This will require a consultative sales approach, an ability to identify customer needs, match with our solutions and present the key features and benefits of our products to gain customer buy-in.

As a key member of the UK Sales team the New Business Account Manager’s primary role is drive up sales revenue within their assigned territory to meet (and exceed) sales targets set by the Business Development director.

Within their assigned territory the New Business Account Manager is responsible for the entire sales cycle from prospecting and lead management to identifying, quoting, negotiating, and closing new sales opportunities.

The New Business Account Manager should work closely, and in coordination with the Pre-Sales team to ensure prospects are fully supported throughout the sales entire cycle process. When opportunities are closed the UK New Business Account Manager should work with the UK Existing Business team to hand over new customer account.

Scope and Accountability 

The New Business Account Manager reports to the Head of UK Sales.

Key Responsibilities 

(As coordinated by the Head of UK Sales)

• To develop a solid understanding of the company, its customers and range of products.

• Respond to inbound and outbound sales enquiries in a timely and professional manner providing exceptional levels of service at all times.

• To build, manage and maintain a substantial sales pipeline in the assigned territory.

• To explore, qualify and progress leads and opportunities overcoming any objections from the prospective customer.

• To provide product demonstrations via a webinar or face to face (where appropriate).

• To create and issue price quotations.

• To ensure that all communications relating to sales leads and opportunities are fully captured and kept up to date in NetSupport’s Salesforce system.

• To coordinate and work with the Pre-Sales team to support the prospect throughout the sales cycle.

• To maintain regular communication with the prospect and their stakeholders throughout the entire sales process by telephone, electronically or face to face where appropriate.

• To occasionally visit customers at remote locations and represent NetSupport at trade shows (this may also involve planning and organising the event and possibly weekends away if unavoidable).

Additional duties:

• To represent and promote the NetSupport brand through social media where possible.
• Ensure that enquiries via NetSupport’s online chat system are answered in a timely and professional manner (this will involve “fielding” conversations to other departments/teams within NetSupport (i.e. Support, UK Existing sales, International sales)

Skills, Ability and Experience 

An enthusiastic, highly organised, self-motivated team player with a “can do” attitude. Dealing with clients at all levels in a confident manner with the ability to recognise and close sales opportunities.

• Able to manage and prioritise daily and weekly workload
• Excellent verbal and written communication skills
• A good level of IT competence and an enthusiasm to develop their technical skills
• Confident communicator, able to build a rapport and sustain relationships in a B2B environment
• Demonstrate and evidence ability to win new clients
• Team player, confident but aware of team demands
• Be target driven to achieve sales targets within the territory

To succeed in this role, you must have a proven track record of 2-3 years minimum direct sales (preferably selling software solutions into schools, colleges, academies, MAT’s etc.) 

Please note, to be considered for this role, you must live within a realistically commutable distance of our Head Office in Market Deeping – PE6 8NE.

Please send a covering letter/email plus your CV to [email protected], for the attention of Jackie Vernau ( NO speculative Agencies )