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Careers with NetSupport

Current Vacancies – UK

 

Social Media Coordinator

NO AGENCIES PLEASE

Location: Market Deeping / Remote
Type: Full-time, Permanent
Salary: £22-£25k (Based on experience)

About the company

NetSupport is a global award-winning company that has developed innovative software solutions to support businesses and schools in managing their technology and its users for the last 32 years. This is an excellent opportunity for a confident and energetic individual with a proven track record of managing multiple social media platforms to join the Marketing team to create and drive engaging social media campaigns.

Responsibilities will include:

  • Manages company social media channels, including Twitter, LinkedIn, Facebook, and other relevant platforms
  • Creates dynamic written, graphic, and video content
  • Creates content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation
  • Proposes new ideas and concepts for social media content
  • Uses timelines and scheduled content to create a consistent stream of new content for audience interaction while analysing, managing, and altering schedules where necessary to optimise visits
  • Continual competitor research
  • Creates monthly social media content for sponsorship agreements
  • Writes daily news for the website and creates accompanying social media support
  • Supports with acquiring and promoting customer case studies and testimonials

Experience:

  • 2 years’ experience of working in a social media marketing role
  • Up to date with the latest social media trends and tools
  • Experience of managing multiple social media platforms including, but not limited to, Facebook, LinkedIn, Twitter, Instagram, YouTube, TikTok, SnapChat, and Google+
  • Experience of social media, web and email reporting tools including Google Analytics and email platform reporting functions such as Mailchimp
  • Experience of using social media scheduling platforms
  • Ability to manage multiple projects simultaneously
  • Excellent interpersonal skills, both written and oral
  • Desirable for candidate to have experience of using video editing tools
  • Excellent copy writing and proofing skills including the ability to communicate to different groups using the appropriate tone of voice and excellent spelling and grammar

Benefits:

  • Contributory Pension
  • Staff “Perkbox” benefits account
  • Staff Employee Assistance programme
  • Up to 27 days holiday (plus public/bank holidays)
  • Free on-site parking
  • A friendly, inclusive company culture

Please send a covering letter/email plus your CV to [email protected], for the attention of Jackie Vernau (NO SPECULATIVE AGENCIES)

New Business Sales Executive

NO AGENCIES PLEASE

Location: Market Deeping, PE6 8NE.  Please note – the role will be a mixture of in-office and remote working. Therefore you must live within a realistically commutable distance of our Head Office (PE6 8NE) to be considered for this role.
Type: Full-time, Permanent
Hours: 37 per week (9am-5.30pm Mon-Thurs; 9am-5pm Fri, with one hour for lunch)
Salary: £17,350 per annum, plus target-driven incentives plus company benefits
Holidays: 20 days rising to a maximum of 27 after an appropriate length of service

The Role:

NetSupport is an international leader within the Education and Corporate technology markets. Due to our continuing growth we are seeking a Sales Executive  to join the New Business team based at our head office in Peterborough, UK.

General Summary:

As a key member of the UK Sales team, the Sales Executive’s primary role will be to seek and contact new prospective clients to develop an interest in NetSupport’s market-leading products and generate qualified leads for the Sales team. The Sales Executive will work closely and in coordination with the Sales team to ensure new prospects are handed to the relevant Account Manager effectively.

Scope and Accountability:

The New Business Sales Executive reports directly to the Head of UK New Business.

Key Responsibilities:

  • To develop a basic understanding of the company, its customers and range of products.
  • To generate qualified opportunities for the sales team from activities including:
    • Cold calling
    • Social Media/Website visitors
    • Marketing Campaign Follow-up (when requested)
    • Event Attendee Follow-up (when requested)
    • Lead Follow-up (when requested)
  • To ensure that all communications are fully captured and recorded accurately in NetSupport’s CRM system
  • To co-ordinate and work with the Sales team to book appointments relating to generated opportunities
  • To work to agreed targets and KPI’s

Additional duties:

  • To represent and promote the NetSupport brand through social media where possible
  • Ensure that enquiries via NetSupport’s online chat system are answered in a timely and professional manner (this will involve “fielding” conversations to other departments/teams within NetSupport (i.e. Support, UK Existing Sales, International Sales)
  • Data cleansing to ensure that information in NetSupport’s CRM system is accurate and can be effectively used

Skills, Ability and Experience:

To be successful in this role, you will need to be enthusiastic, highly organised, and self-motivated with a “can do” attitude. You should be confident in communicating with prospective clients at all levels and possess the ability to recognise opportunities and meet team goals/KPIs.

Key Skills:

  • Able to manage and prioritise daily and weekly workload
  • Excellent telephone and written communication skills
  • A good level of IT competence and an enthusiasm to develop technical skills
  • Able to demonstrate and evidence ability to meet targets and KPI’s
  • Persistent and able to handle rejection
  • Team player, confident but aware of team demands
  • Be target driven
  • Good time management

Previous sales and appointment setting experience (selling software solutions into schools, colleges, academies, MAT’s etc.) is preferable. There may be an opportunity in the future to progress into a sales role or to manage the sub-team.

Benefits:

  • Contributory Pension
  • Staff “Perkbox” benefits account
  • Staff Employee Assistance programme
  • Up to 27 days holiday (plus public/bank holidays)
  • Free on-site parking
  • A friendly, inclusive company culture

Please note – the role will be a mixture of in-office and remote working. Therefore you must live within a realistically commutable distance of our Head Office (PE6 8NE) to be considered for this role.

Please note, to be considered for this role, you must live within a realistically commutable distance of our Head Office in Market Deeping – PE6 8NE.

Please send a covering letter/email plus your CV to [email protected], for the attention of Jackie Vernau (NO SPECULATIVE AGENCIES)

New Business Sales Executive

NO AGENCIES PLEASE

Location: Market Deeping, PE6 8NE.  Please note – the role will be a mixture of in-office and remote working. Therefore you must live within a realistically commutable distance of our Head Office (PE6 8NE) to be considered for this role.
Type: Full-time, Permanent
Hours: 37 per week (9am-5.30pm Mon-Thurs; 9am-5pm Fri, with one hour for lunch)
Salary: £17,350 per annum, plus target-driven incentives plus company benefits
Holidays: 20 days rising to a maximum of 27 after an appropriate length of service

The Role:

NetSupport is an international leader within the Education and Corporate technology markets. Due to our continuing growth we are seeking a Sales Executive  to join the New Business team based at our head office in Peterborough, UK.

General Summary:

As a key member of the UK Sales team, the Sales Executive’s primary role will be to seek and contact new prospective clients to develop an interest in NetSupport’s market-leading products and generate qualified leads for the Sales team. The Sales Executive will work closely and in coordination with the Sales team to ensure new prospects are handed to the relevant Account Manager effectively.

Scope and Accountability:

The New Business Sales Executive reports directly to the Head of UK New Business.

Key Responsibilities:

  • To develop a basic understanding of the company, its customers and range of products.
  • To generate qualified opportunities for the sales team from activities including:
    • Cold calling
    • Social Media/Website visitors
    • Marketing Campaign Follow-up (when requested)
    • Event Attendee Follow-up (when requested)
    • Lead Follow-up (when requested)
  • To ensure that all communications are fully captured and recorded accurately in NetSupport’s CRM system
  • To co-ordinate and work with the Sales team to book appointments relating to generated opportunities
  • To work to agreed targets and KPI’s

Additional duties:

  • To represent and promote the NetSupport brand through social media where possible
  • Ensure that enquiries via NetSupport’s online chat system are answered in a timely and professional manner (this will involve “fielding” conversations to other departments/teams within NetSupport (i.e. Support, UK Existing Sales, International Sales)
  • Data cleansing to ensure that information in NetSupport’s CRM system is accurate and can be effectively used

Skills, Ability and Experience:

To be successful in this role, you will need to be enthusiastic, highly organised, and self-motivated with a “can do” attitude. You should be confident in communicating with prospective clients at all levels and possess the ability to recognise opportunities and meet team goals/KPIs.

Key Skills:

  • Able to manage and prioritise daily and weekly workload
  • Excellent telephone and written communication skills
  • A good level of IT competence and an enthusiasm to develop technical skills
  • Able to demonstrate and evidence ability to meet targets and KPI’s
  • Persistent and able to handle rejection
  • Team player, confident but aware of team demands
  • Be target driven
  • Good time management

Previous sales and appointment setting experience (selling software solutions into schools, colleges, academies, MAT’s etc.) is preferable. There may be an opportunity in the future to progress into a sales role or to manage the sub-team.

Benefits:

  • Contributory Pension
  • Staff “Perkbox” benefits account
  • Staff Employee Assistance programme
  • Up to 27 days holiday (plus public/bank holidays)
  • Free on-site parking
  • A friendly, inclusive company culture

Please note – the role will be a mixture of in-office and remote working. Therefore you must live within a realistically commutable distance of our Head Office (PE6 8NE) to be considered for this role.

Please note, to be considered for this role, you must live within a realistically commutable distance of our Head Office in Market Deeping – PE6 8NE.

Please send a covering letter/email plus your CV to [email protected], for the attention of Jackie Vernau (NO SPECULATIVE AGENCIES)

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