Careers with NetSupport

* NO AGENCIES PLEASE *

Current Vacancies – Head Office (Market Deeping, UK) 

Junior Account Manager / Sales Assistant

Location: Market Deeping, PE6 8NE
Hours: Full time, 37 hours per week (9am-5.30pm Mon-Thurs; 9am-5pm Fri)
Salary: £16,000 per annum, plus benefits
Holidays: 20 days rising to a maximum of 27 after an appropriate length of service

NetSupport is an international leader within the Education and Corporate technology markets. We have a fantastic opportunity available for someone looking to start their sales career within the IT industry. To join our Sales division as a Junior Sales Executive, you will need to be enthusiastic and sales driven, in return for which you will be trained and developed so that you are able to progress to an account management role.

Your role will be based in the UK Existing Business Team, supporting the Account Managers.

What we’re looking for:

  • Confident telephone skills preferred
  • A basic understanding of the sales process
  • A strong team player with excellent written and verbal communication skills
  • Enthusiasm, a creative fair and a hunger for success
  • A personable character, able to connect with education and corporate customers

What you’ll be doing:

  • Providing excellent customer service to our existing UK clients
  • Developing relationships with existing customers
  • Helping to brainstorm and devise innovative and original ideas for campaign angles
  • Supporting the wider team whilst also juggling a busy workload and helping out with client admin support & phone calls where needed

Please note, to be considered for this role, you must live within a realistically commutable distance of our Head Office in Market Deeping – PE6 8NE.

Please send a covering letter/email plus your CV to careers@netsupportsoftware.com, for the attention of Jackie Vernau ( NO speculative Agencies )

C / C++ Product Developer

Location: Market Deeping, PE6 8NE
Hours: Full time, 37 hours per week
Salary: £45,000 – £55,000
Holidays: 23 days rising to a maximum of 27 after an appropriate length of service

Located in Market Deeping, just north of Peterborough, NetSupport are an international leader within the Education and Corporate technology markets. We are looking for a C/C++ Product Developer to join our expanding Development team working on enhancements to our award-winning software.

Key Skills, Abilities and Experience Required

  • Very strong C/C++ programming skills
  • Object-oriented design and programming principles
  • STL Libraries
  • Ability to programme in a multi-threaded environment
  • Network-centric apps using TCP/IP and sockets
  • Windows (Win32 API/MFC)
  • SQL Database experience
  • Ability to produce tight, lean code that is easy to maintain
  • Ability to balance quality against tight release schedules
  • Ability to work on own initiative, without supervision and be a team player
  • Excellent communication skills, at peer and Director level
  • Ability to cultivate and maintain close working relationships with team colleagues as well as QA, Technical Support and Marketing teams
  • Flexibility and willingness to put in extra time and work when required
  • Ability to think laterally regarding new features and how they are best implemented
  • High degree of accuracy and ability to take responsibility for own output in ensuring output is of the highest standard and works first time, every time.

Please note, to be considered for this role, you must live within a realistically commutable distance of our Head Office in Market Deeping – PE6 8NE.

Please send a covering letter/email plus your CV to careers@netsupportsoftware.com, for the attention of Jackie Vernau ( NO speculative Agencies )

Current Vacancies – NetSupport Inc (Atlanta, Georgia, USA) 

Regional Inside Sales Manager

Location: Alpharetta, Atlanta GA
Hours: Full time – 37 hours per week

Competitive Regional Inside Sales Manager required to join our well-established team offering best of breed desktop management software solutions. With more than 28 years in the market, our premium solutions have an unrivaled pedigree, commanding an installation base of more than 16 million across +90 countries.

The role comprises a hunter / farmer blend, with the successful applicant possessing the necessary skills to leverage up-selling opportunities with existing accounts as well as maximizing new business prospects through effective qualification and need analysis. Identifiable experience of supporting commercial and federal industry segments would be an advantage.

Key Responsibilities:

  • Ensure accurate and complete information is captured / maintained within applicable CRM (Customer Relationship Management) system
  • Expand prospect audience by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and email exchanges
  • Provide effective account management throughout assigned customers ownership experience, positioning yourself as a trusted source / expert
  • Provide effective online product demonstrations (supported by pre-sales trainers)
  • Effectively manage and develop a sales pipeline that will return consistent levels of activity while also identifying in advance, potential down periods and in turn taking applicable measures

Job Requirements

  • Demonstrable inside sales experience, preferably but not exclusively within the IT sector, of at least 3 years
  • Exceptional verbal and written communication skills
  • Strong phone presence while possessing the confidence to call on semi-qualified prospects and identify their needs
  • Excellent organization skills ensuring customer records are fully updated and accurate
  • Possesses maturity to seek help where necessary but comfortable working autonomously with limited oversight
  • Inquisitive about the IT segment while proactively expanding knowledge through industry publications, blogs and articles

This is an exciting Alpharetta (GA) based position requiring limited travel (less than 15 days per year) to related regional events:

  • Competitive basic salary plus performance-based commissions
  • Health / Dental coverage
  • Company paid vacation days
  • Casual Fridays for office personnel
  • Community / charitable activity (paid) days
  • Seasonal Team & Holiday Events

Please send a covering letter/email plus your CV to careers@netsupportsoftware.com, for the attention of Jackie Vernau ( NO speculative Agencies )

NetSupport Ltd (Market Deeping, UK)

Junior Account Manager / Sales Assistant
Location: Market Deeping, PE6 8NE
Hours: Full time, 37 hours per week (9am-5.30pm Mon-Thurs; 9am-5pm Fri)
Salary: £16,000 per annum, plus benefits
Holidays: 20 days rising to a maximum of 27 after an appropriate length of service

NetSupport is an international leader within the Education and Corporate technology markets. We have a fantastic opportunity available for someone looking to start their sales career within the IT industry. To join our Sales division as a Junior Sales Executive, you will need to be enthusiastic and sales driven, in return for which you will be trained and developed so that you are able to progress to an account management role.

Your role will be based in the UK Existing Business Team, supporting the Account Managers.

What we’re looking for:

  • Confident telephone skills preferred
  • A basic understanding of the sales process
  • A strong team player with excellent written and verbal communication skills
  • Enthusiasm, a creative fair and a hunger for success
  • A personable character, able to connect with education and corporate customers

What you’ll be doing:

  • Providing excellent customer service to our existing UK clients
  • Developing relationships with existing customers
  • Helping to brainstorm and devise innovative and original ideas for campaign angles
  • Supporting the wider team whilst also juggling a busy workload and helping out with client admin support & phone calls where needed

Please note, to be considered for this role, you must live within a realistically commutable distance of our Head Office in Market Deeping – PE6 8NE.

Please send a covering letter/email plus your CV to careers@netsupportsoftware.com, for the attention of Jackie Vernau ( NO speculative Agencies )

NetSupport Ltd (Market Deeping, UK)

Product Developer (C/C++)
Location: Market Deeping, PE6 8NE
Hours: Full time, 37 hours per week
Salary: £45,000 – £55,000
Holidays: 23 days rising to a maximum of 27 after an appropriate length of service

Located in Market Deeping, just north of Peterborough, NetSupport are an international leader within the Education and Corporate technology markets. We are looking for a C/C++ Product Developer to join our expanding Development team working on ehnancements to our award-winning software.

Key Skills, Abilities and Experience Required

  • Very strong C/C++ programming skills
  • Object-oriented design and programming principles
  • STL Libraries
  • Ability to programme in a multi-threaded environment
  • Network-centric apps using TCP/IP and sockets
  • Windows (Win32 API/MFC)
  • SQL Database experience
  • Ability to produce tight, lean code that is easy to maintain
  • Ability to balance quality against tight release schedules
  • Ability to work on own initiative, without supervision and be a team player
  • Excellent communication skills, at peer and Director level
  • Ability to cultivate and maintain close working relationships with team colleagues as well as QA, Technical Support and Marketing teams
  • Flexibility and willingness to put in extra time and work when required
  • Ability to think laterally regarding new features and how they are best implemented
  • High degree of accuracy and ability to take responsibility for own output in ensuring output is of the highest standard and works first time, every time.

Please note, to be considered for this role, you must live within a realistically commutable distance of our Head Office in Market Deeping – PE6 8NE.

Please send a covering letter/email plus your CV to careers@netsupportsoftware.com, for the attention of Jackie Vernau ( NO speculative Agencies )

NetSupport Inc (Atlanta GA, USA)

Role: Regional Inside Sales Manager
Location: Alpharetta, Atlanta GA
Hours: Full time – 37 hours per week

Competitive Regional Inside Sales Manager required to join our well established team offering best of breed desktop management software solutions. With more than 28 years in the market, our premium solutions have an unrivaled pedigree, commanding an installation base of more than 16 million across +90 countries.

The role comprises a hunter / farmer blend, with the successful applicant possessing the necessary skills to leverage up-selling opportunities with existing accounts as well as maximizing new business prospects through effective qualification and need analysis. Identifiable experience of supporting commercial and federal industry segments would be an advantage.

Key Responsibilities:

  • Ensure accurate and complete information is captured / maintained within applicable CRM (Customer Relationship Management) system
  • Expand prospect audience by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and email exchanges
  • Provide effective account management throughout assigned customers ownership experience, positioning yourself as a trusted source / expert
  • Provide effective online product demonstrations (supported by pre-sales trainers)
  • Effectively manage and develop a sales pipeline that will return consistent levels of activity while also identifying in advance, potential down periods and in turn taking applicable measures

Job Requirements

  • Demonstrable inside sales experience, preferably but not exclusively within the IT sector, of at least 3 years
  • Exceptional verbal and written communication skills
  • Strong phone presence while possessing the confidence to call on semi-qualified prospects and identify their needs
  • Excellent organization skills ensuring customer records are fully updated and accurate
  • Possesses maturity to seek help where necessary but comfortable working autonomously with limited oversight
  • Inquisitive about the IT segment while proactively expanding knowledge through industry publications, blogs and articles

This is an exciting Alpharetta (GA) based position requiring limited travel (less than 15 days per year) to related regional events:

  • Competitive basic salary plus performance based commissions
  • Health / Dental coverage
  • Company paid vacation days
  • Casual Fridays for office personnel
  • Community / charitable activity (paid) days
  • Seasonal Team & Holiday Events

Please send a covering letter/email plus your CV to careers@netsupportsoftware.com, for the attention of Jackie Vernau ( NO speculative Agencies )

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