Filter by author…

    

Apprenticeship update – 3 months on

Since starting at NetSupport and writing my first blog post I am now at the point where I’m working as part of the Technical Support team. My day involves me working on submitted tickets trying to resolve the issues customers are having, occasionally using the chat...

My first week as a Technical Support (IT) Apprentice

My name is Ben Turney, I’m 24 years old and I’m currently doing a level 2 apprenticeship as a support IT Technician at NetSupport. After working in security for 4 years, I had to find a way out. Nothing had created a worse feeling for me than...

X