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What makes NetSupport’s solutions best in class?

NetSupport has a long, successful history of serving the education and corporate sectors and we’ve developed unique approaches to best meet organisations’ needs.

Team of experts: With former and current school leaders, teachers, governors, a multi-academy trust chair, technology experts, Forbes Technology Council members, Business Board Members, published authors, article contributors and international speakers on our staff, we have plenty of technical (and educational) knowledge and experience to draw upon. This unique and invaluable mix ensures our solutions are relevant, effective and ready to meet tomorrow’s challenges.

Impact and evidence: With 35 years of experience, we offer a proven track record of success and a deep understanding of the education and corporate sectors. By building our solutions on impact and evidence, we always remain one step ahead of what organisations need. From case studies to independent reviews and awards, our solutions are consistently recognised as delivering effective results.

Co-production with organisations: We never assume what makes a good product. We collaborate closely with local schools and companies to gain a detailed understanding of their pain points and how they embed and use technology. Our programme of continuous development sees regular updates released to ensure our customers are always up to date with the latest technological innovations.

Education solutions Wheel

Global reach, local impact: Used in over 120 countries by 21 million users, NetSupport operates internationally, with its headquarters in the UK and regional offices in the USA, Canada, Germany and Japan – aided by a wider partner reseller network. Through this unique set-up, we foster a vibrant international community to support best practice and share free resources.

Technical Support team: Customers tell us that the quality of our technical support is one of the major factors that sets us apart from our competitors. Our main Support team is in the UK, providing telephone, email and online chat support, and with the help of our colleagues in the USA, we deliver customer product support across global time zones.

Recognised for excellence, globally: NetSupport’s solutions have achieved recognition in over 400 awards – and counting!


of staff have worked in software development for over 10 years, of which 33% have worked in EdTech for 15+ years!

5 offices worldwide

UK, US, Germany, Canada and Japan

World map of office locations


sold in


award-winning solutions

Image of a laptop

400+ awards

Awards image on about page

35 years


35 years on about page

21 million+ users

Image representing 14 millions users

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