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AI companions and the risk to social skills

For many children and teens, AI chatbots are becoming always-available companions that listen, validate, and rarely challenge them. A recent R.I.S.E. Magazine feature by Liz Bury warns that these “frictionless” relationships may undermine the messy but essential work of developing real-world social skills.

The rise of the “virtual best friend”

Internet Matters reports that two-thirds of UK children aged 9 to 17 use AI chatbots regularly, and one-third of active users consider them friends. Platforms such as Character.AI and Replika are not just homework tools; they are designed to sustain emotional conversation and engagement.

The concern is not only what chatbots say, but what they leave out: conflict, disagreement, non-verbal cues, and the effort required in human relationships. Liz notes that AI companions keep users engaged by being endlessly accommodating.

Professor Hannah Fry’s research suggests that young people who feel “understood” by AI may find real friendships harder, especially when peers disagree or behave unpredictably.

Regulation is falling behind

Proposed UK safeguards, including age limits for romantic companion bots, may help – but major gaps remain. Until regulation catches up, adults should watch for warning signs, including frequent references to an “AI friend,” withdrawal from peers, and unusual frustration with everyday conflict.

The goal is not simply to ban AI, but to teach children why real relationships – with their conflict, effort and uncertainty – are essential for empathy, resilience and genuine connection.

Find out more by reading the full article below. Plus, see what else NetSupport has to offer – from software solutions to CPD resources!