We spoke with Simon Ng, IT Manager at architecture and urban design practice, BPTW, about its IT challenges and how it has used NetSupport Manager and NetSupport DNA to overcome these.
BPTW wanted to easily keep track of its hardware and software, as well as being able to seamlessly provide remote support with unattended access to employees. NetSupport’s solutions were able to support with these needs and more.
Simon also shared positive feedback about NetSupport’s customer support team and talked about his favourite features of the products.
“It’s very straightforward. It’s simple and it just works.”