Trackable objectives, targets, KPIs – call them what you will, businesses devote an awful lot of time to them in pursuit of their goals. They’re critical, as without them, companies would be directionless, unorganised, unproductive and, frankly, wouldn’t remain solvent for long!
In today’s digital workplace, we’re all aware of how much we rely on our tech tools to help us do our jobs well. And with the constant drive towards being ever more efficient and productive, technology is usually a key player in enabling these improvements to happen. So when things go wrong with it, there can be a tangible impact and the effects are felt not just personally (as we lose valuable work time) but also as a business (when targets are missed due to IT downtime).
Keeping things moving
Over and above all of the detailed company activity, the vast majority of organisations have three big goals in common: to save time, save money and keep their systems secure. Success in achieving these begins with the IT team and its ability to keep the company’s tech moving – avoiding extended downtime and its impacts.
Organisations across the world have been using our remote-control solution, NetSupport Manager, to do just this – and plenty of them have relied on it for many, many years. Why? Because it’s a full-featured, mature solution that has been tried and tested in all sorts of environments – and it delivers!
Let’s take a look at how NetSupport Manager can help your organisation’s big goals…
Goal 1: Save time
With NetSupport Manager, your IT team members can quickly respond to all sorts of IT issues across multiple sites in any location (without the need for firewall configuration) – all from their workstations. The unique PIN Connect feature makes connections effortless, as the technician and user simply enter the same unique PIN to create a quick and easy connection.
Complementary tools also allow remote hands-on access, including the ability to remotely power on and off a computer and remotely log in to a PC, as well as a powerful scripting and scheduling suite to enable routine tasks to be automated and run at pre-defined intervals.
In addition to supporting simple tasks such as sending files from machine A to B, NetSupport Manager goes one step further by offering one-to-many file distribution; the ability to transfer a file from one PC to any number of selected computers in a single action – for example, ensuring staff across the company can receive important documents simultaneously.
With its one-to-many capabilities, such as monitoring multiple systems in real time and showing your screen to multiple recipients, you can multi-task more effectively by running multiple support sessions at once and switching between them when needed.
Goal 2: Save money
With its multi-platform support and flexible network options (LAN, WAN or the internet), NetSupport Manager provides a single solution for remote control access across any organisation, of any size – all without the need for a third-party service, ongoing subscription costs or manual visits.
The single solution approach also helps protect against unnecessary costs associated with using and maintaining multiple tools for remote access, which can be time-consuming and a potential security risk.
NetSupport Manager’s unique range of supporting tools also ensures maximum efficiency and, most importantly, the minimum level of system downtime and lost productivity as support issues are being addressed. For example, you can quickly view and remotely edit the registry of a remote computer without any interaction with – or interruption to – the desktop user, ensuring productivity levels aren’t affected.
Goal 3: Stay secure
NetSupport Manager is the choice of military and financial institutions across the globe, simply because it goes above and beyond industry standards.
A free, unique Gateway allows systems across the internet to connect securely and communicate without the need to use a third party-hosted solution, so you retain full control of your data.
NetSupport Manager also uses four levels of encryption: from activity logs and user acknowledgements to 256-bit encryption, smartcard support, AD integration and more – allowing you to control exactly who has access to what and when.
Learn more about the other ways NetSupport Manager can help with your company’s goals, right here!