Richard Judge, IT Manager
How is the software currently being used in your organisation?
While currently used as an emergency notification system there are plans to expand the usage. The ability to embed links within a short message will prove very useful, enabling us to direct staff to more substantial resources.
The challenges we were trying to solve:
We required a solution to be able to notify users immediately, mainly for risk issue notification and also from an IT perspective for notification of service issues.
Why did you choose our product?
We chose NetSupport Notify as it is easy to use and fits the bill entirely, allowing us to distribute the console to several departments who can then send targeted notifications with differing levels of priority.
How/where has NetSupport added value?
Using NetSupport Notify has improved performance within the trust. Having used other NetSupport products, we knew that Notify would be of a high quality.
Would you recommend NetSupport?