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NetSupport Manager, our multi-platform remote control software, can provide a heap of benefits for you and your organisation – here are just a few!

 

Save time

With NetSupport Manager, you can quickly respond to IT issues across multiple sites in any geographical location (without the need for firewall configuration) – all from the comfort of your own chair. Plus, the unique PIN Connect feature makes connection effortless as the technician and user simply enter the same unique PIN to create an instant connection.

With its one-to-many capabilities, such as monitoring multiple systems in real time and showing your screen to multiple recipients, you can multi-task more effectively by running multiple support sessions at once and switching between them when needed.

 

Platform flexibility

NetSupport Manager is a full multi-platform solution. It allows you to remotely support any Windows, Mac, Linux (legacy) and/or Chrome OS desktop, as well as a range of mobile devices, from your Windows PC, Mac, Apple iOS/Android tablet or smartphone. So, no matter where a technician may be located, they will always have immediate access back to their critical systems, servers and users, when required.

 

Security

NetSupport Manager is the choice of military and financial institutions across the globe because it goes above and beyond industry standards.

A free unique Gateway is provided as standard to allow systems across the internet to connect securely and communicate without the need to use a third party-hosted solution. In addition, remaining 100% ‘on premise’ allows you to have complete control over the Gateway.

NetSupport Manager also uses four levels of encryption: from activity logs and user acknowledgements to 256-bit encryption, smartcard support, AD integration and more – allowing you to control who has access to what and when.

 

For more information on NetSupport Manager and its benefits, click here!

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