A bundle of new features has been added to NetSupport DNA’s Network and IT Asset Management (Education and Corporate editions) and Safeguarding toolkits – providing extra functionality, platform support and security.
These new features and enhancements are a combination of customer requests and our own development research, helping to ensure our solutions remain relevant and meet tomorrow’s challenges.
With this latest update, schools and businesses gain even more control and visibility over their IT assets with the new Spotlight feature which helps IT staff to see more details about a selected PC (e.g. any applications, services, websites and processes in use), all in a single glance. Meanwhile, the ‘block windows by title’ feature now allows apps and games to be blocked or restricted by their window’s title, helping technicians to add a broader layer of security as well as boost efficiency.
Helping to save time, the master console password can now be easily reset internally, allowing the IT team to continue its daily tasks without disrupting productivity, plus, users can now be authorized to log on to multiple PCs at once (between 1 and 5) – a useful feature for roaming users or those with several devices.
Schools using the Education Edition also gain enhanced remote control features that allow them to support remote schools that are not part of the same WAN. For an extra layer of remote control security, the technician must select the level of remote control needed (view remote screen or perform any remote actions), and the user must then acknowledge and consent to the level of access before the remote session can begin.
Safeguarding staff also gain access to the enhanced cloud-based safeguarding console. In addition to viewing triggered safeguarding keywords, contextual intelligence-based risk alerts, reported concerns by a child (from a school device) and the trending topics word cloud, they can now access multi-language support, re-assigning of concerns, student ‘Report a concern’ via the school website, and teacher ‘Add a concern’.
To learn more about these new features, click here.