NetSupport is delighted to announce the latest updates to three key areas of its education solutions – school IT Management, Safeguarding and Classroom Management.

Building on the already comprehensive features in NetSupport DNA’s IT management suite, this latest release contains a host of enhancements and added support to make it indispensable to IT managers as they monitor and manage all the technology across a school.

Extended features in version 4.7 include enhanced software distribution, endpoint security with encrypted drives, user tracking, custom searches, enhanced device inventory, centralised remote management and much more. Alongside the existing Windows, Mac, iOS and Chrome support, NetSupport DNA now includes the ability to monitor and gather inventories from Android devices and display panels. In addition, there is greater platform support for deployment within MDM devices, plus extra security options.

Within the Safeguarding solutions space, NetSupport is the first vendor to take the concept of keyword filtering and monitoring to the next level by using key components of Artificial Intelligence (AI) to utilise ‘CI’ – Contextual Intelligence – in a new module that delivers a Risk Index for keywords triggered by students.

NetSupport’s Managing Director, Al Kingsley, explains: “We know that professionals’ ‘eyes and ears’ are the best tools for keeping children safe in the classroom. The Risk Index, using CI, provides as close to a digital equivalent as we can for online activity: it automatically assesses the context and history of a child’s activities; whether they are vulnerable; what device they’re on; the time of day; library or supervised classroom; which websites they’re visiting; what previous alerts they may have triggered; what earlier activities may have set the scene – and in doing so, creates a numerical risk indicator when a keyword is triggered.

“Critically, we ensure that all monitoring is kept in-school and that alerts are shared with the safeguarding lead to capitalise on their knowledge of their own students and thereby removing any requirement to use any external monitoring.

“To complement this leap forward, we have also introduced an all-new cloud-based safeguarding console to allow staff to access key information and alerts from triggers across the school’s local network while on the go. This fully secure, Azure-hosted console also includes a smartphone-optimised user interface to help them quickly search for a specific child and review any recent alerts or concerns.”

Within the classroom, NetSupport School extends its capabilities with a new unified Classroom and eSafety app for iOS which brings together the functionality previously available separately in the NetSupport DNA Browser and NetSupport School Student apps – making app use simpler and more streamlined for users of NetSupport DNA or NetSupport School, or both!

To learn about NetSupport DNA 4.70 or to download a free trial, visit CLICK HERE

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