NetSupport Manager has been described as ‘one of the finest remote support tools on the market’ by reviewer Dave Mitchell.
Dave goes on to explain, “It offers a wealth of features, including top-notch remote control, file transfer, text or two-way audio chat and recording facilities, as well as detailed hardware and software inventory capabilities. The NSM Control console provides easy access to all systems, with a nifty active thumbnail view that makes it easy to keep an eye on multiple systems at once and see what users are doing in real time.”
He concludes: “It delivers everything your support department is likely to want and more, with tight connection security and a slick central console.”
To read the full review, click here