Not possible to Delete Clients from DNA Database
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Summary

In early versions of DNA there is no facility provided to delete a DNA Client from the DNA Database. This functionality is now available and can be added either manually or via the online updates facility. This document details how to add this feature manually.

For information on how to use this feature please refer the Technical Document How to delete a Client from the DNA Database.

Details

To add the Delete PC's tab to the Database maintenance option found in the Tools drop down menu perform the following:

Either

Or

Note: The Database maintenance option is only available to DNA Console operators.

To update several DNA Console's or to ensure that future DNA Console installations have this feature available perform the following:

  • Download the attached file and replace the one in the folder C:\Program Files\NetSupport DNA\DNA\Server\Components
  • Restart the "NetSupport DNA Server" Service  
  • Start the DNA Console and login as a DNA Administrator this will cause the update to be applied to the DNA Console

     

    • If you require any further assistance please contact NetSupport Technical Support support@netsupportsoftware.com
    Applicable Product(s) : DNA 1.01 ,
    Applicable Operating System(s) :, Windows 2000, Windows 2003, Windows NT 4.0, Windows XP
    Associated Files : DBMaintenanceS.dll (516663kb)
    Date Created : 14-1-2004 00:00:00
    Date Modified : 4-4-2005 15:37:31
    Revision Number : 3
    DISCLAIMER: The origin of this document may be internal or external to NetSupport Ltd. NetSupport Ltd makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. NetSupport Ltd makes no explicit or implied claims to the validity of this information.

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