NetSupport Limited News

North West Arkansas Community College Monitors Exam Students With NetSupport School

Thu, 16 May 2012 18:19:00 GMT

Opened in 1990, NorthWest Arkansas Community College (NWACC) is a comprehensive, public two-year college offering lifelong learning opportunities for the local community.

On an annual basis, the college delivers in excess of 20,000 tests and as Shannon Siebler, Director of Testing Services, explains, NetSupport School classroom management software has proved invaluable in this environment:

"We needed to be able to view student computers as they tested, send messages, chat, lock web browsing, etc. Having evaluated a number of rival products it quickly became clear that NetSupp....

Latest NetSupport asset management update introduces enhanced Internet Metering and Control support

Wed, 15 May 2012 15:43:00 GMT

NetSupport is pleased to announce the latest service release of the NetSupport DNA asset management suite.

Highlights in the update to version 3.10 include:

- Full Internet Metering support for systems running the Chrome and Firefox browsers;

NetSupport Showcases its Latest Corporate Software Solutions at Interop Las Vegas

Tue, 14 May 2012 15:32:00 GMT

As we catch our breath at the end of a busy and productive few days, the NetSupport team would like to say a big thank you to everyone who dropped by our booth at Interop Las Vegas.

Mandalay Bay once again proved the perfect host for what is one of the world’s leading business technology expos, making it the ultimate marketplace for the latest ‘must-have’ workplace technology.

We were delighted to be able to showcase the latest updates to our range of remote control, web based service desk and IT asset management software solutions.

The Allen Independent School District serves the rapidly growing city of Allen, Texas, a suburban community located 23 miles north of Dallas. Student enrolment has more than doubled since 1989, bringing the current number of students to approximately 19,000 in grades K-12. Students attend one of 16 elementary schools, three middle schools, one freshman center and one high school.

The recent installation of NetSupport School has given South Korea’s Sangji Youngseo College the tools it needs to deliver focused computer-led lessons.

With a modern IT infrastructure in place, the college’s students have access to the latest technology, and NetSupport School will help teacher’s ensure the computers are used for appropriate research!

Instant PC monitoring is combined with a wealth of support, assessment and presentation tools to provide everything you need for a productive learning environment.

The Mandalay Bay Convention Center, Las Vegas is all set to welcome visitors on day one of the Interop expo, one of the world’s leading business technology events.

Doors open at 10am local time and the NetSupport team hopes you’ll find time to drop by Booth #1859 to find out how our software solutions can help your IT department reduce operational costs and improve productivity.

We look forward to seeing you.

www.interop.com/lasvegas

See NetSupport’s Service Management Software Solutions at Interop Las Vegas – Booth #1859

Sat, 4 May 2012 16:44:00 GMT

From Sunday May 6^th, the Mandalay Bay Convention Center, Las Vegas, once again plays host to Interop, the leading business technology event.

The supporting expo beings on May 8^th and the NetSupport team hopes you’ll find time to drop by Booth #1859 to find out how our software solutions can help your IT department reduce operational costs and improve productivity.

Throughout the event we’ll be running live product demonstrations of NetSupport Manager, the leading multi-platform remote control tool; IT asset management solution, NetSupport DNA, and web-based helpdesk and incident management offering, NetSupport ServiceDesk.<....

Alberta's Educators See The Latest Teaching Resources at the CTS Council Conference

Fri, 3 May 2012 18:01:00 GMT

The Marriott River Cree Resort, Edmonton, was the host for the annual CTS (Career and Technology Services) Council Conference.

The event brings the region’s educators together to discuss latest teaching trends and provides an opportunity for them to see the latest technological resources.

NetSupport’s local partner, Toronto based iDesign Solutions, was on hand to present the merits of market-leading classroom management software solution, NetSupport School.

With computer-led teaching playing an increasingly vital role in Canadian....

NetSupport Named a Finalist in the SDI IT Service Excellence Awards 2012

Thu, 2 May 2012 15:19:00 GMT

NetSupport Ltd, a world leader in the development of service desk and desktop management software solutions, has been named a finalist in the prestigious Service Desk Institute IT Service Excellence Awards 2012.

In a nationwide poll of UK service desks and IT support teams, NetSupport rated highly for its ongoing commitment to delivering the very best service desk technology and the quality and effectiveness of its customer support - resulting in its nomination for Supplier of the Year.

The NetSupport service desk range includes three-time winner of Network C....

NetSupport’s Classroom Management Technology Helps Great Plains Technology Center Deliver Focused IT Training

Wed, 1 May 2012 17:15:00 GMT

Lawton, Oklahoma, is home to Great Plains Technology Center, an educational facility teaching secondary and post-secondary students trade and industry, business, and academic skills.

As instructor Jeremy Wright explains, since installing leading classroom management and interactive training software solution NetSupport School, managing computer-led lessons has become a far easier task:

“The Center was looking for a unified classroom management system that would enhance learning. Of the products we evaluated, NetSupport School stood out for its ease of installation and the wealth of features supplied as standard.

Yusen Logistics Thailand Adopts NetSupport’s Asset Management Technology

Tue, 30 Apr 2012 17:28:00 GMT

Yusen Logistics, specialists in air/ocean freight forwarding and contract logistics services, has installed NetSupport’s IT asset management solution, NetSupport DNA, at its Bangkok HQ.

Built around its powerful Hardware/Software Inventory and License Management component, NetSupport DNA is a modular solution that enables customers to tailor a package that meets their exact requirements, both in terms of functionality and cost.

As well as the Inventory tool, DNA’s standard pack delivers a unique energy monitor and real-time PC and system....

Delphi Automative France Introduces NetSupport’s Remote Access Technology

Sat, 27 Apr 2012 16:41:00 GMT

Delphi, a global leader in the development of electronics and technologies for the automotive industry, has installed leading multi-platform remote control software solution, NetSupport Manager, at its French HQ.

Delivering secure connectivity across LAN, WAN or internet, NetSupport Manager is the ideal remote management solution for the modern corporate environment. Using the software’s powerful range of remote control and desktop management features, Delphi’s IT team will be able to provide a much more responsive service to users hit by system problems.

NetSupport Manager backs up its range of remote connectivity options with tools such as sof....

NetSupport Showcases Its Latest Service Management Solutions At The Service Desk & IT Support Show

Fri, 26 Apr 2012 16:59:00 GMT

Hosted at London’s Earls Court, the Service Desk & IT Support Show is the UK’s premier service management technology event.

As the dust settles on the 2012 show, NetSupport would like to say a big thank you to everyone who dropped by our stand for a demonstration of our range of service desk, remote access and IT asset management software solutions. Your feedback is appreciated and it’s great to hear that our technology continues to help answer the challenges faced by your support teams.

Taking centre stage this year were the latest versions of NetSupport ServiceDesk, our web- based ITIL service management tool; multi-platform remote a....

Visit NetSupport on Day Two of the Service Desk & IT Support Show – Stand 824

Thu, 25 Apr 2012 12:09:00 GMT

A big thank you to everyone who popped by the NetSupport stand on day one of the Service Desk & IT Support Show at Earls Court. We’ve received some great feedback from all you IT guys who are looking for ways to reduce operational costs while being able to enhance the effectiveness of your support offerings.

With doors closing at 5pm today, Wednesday 25^th, there's still time to catch one of our live demonstrations and to learn for yourself how our range of Service Management, Remote Access and IT Asset Management software solutions can help maximise the return on your IT investment.

We’re right opposite the Show Bar, so why not gr....

Roadshows Give Brunei Schools A Taste For NetSupport’s Classroom Management Software

Wed, 24 Apr 2012 14:16:00 GMT

WG Office, NetSupport’s partner in Brunei, has embarked on a series of roadshows aimed at showing schools across the country how computer-led lessons can be made more effective and engaging through the use of classroom management software.

First stop on the tour was SOAS College, (Maktab Sultan Omar Ali Saifuddien College) one of the premier educational institutions in the country. NetSupport School was installed in one of the four computer labs and staff were treated to a practical demonstration of the software’s capabilities.

With IT starting to play an integral part in the curriculum, it didn’t take participants long to see how lessons would benefit from NetSupport School’s powerful range of real-time management and support tools.

Speaking after the demonstration, WG Office’s Goh Kim Kooi was delighted with the feedback received:

“It was a pleasure to be able to demonstrate NetSupport School to such a receptive audi....

NetSupport looks forward to seeing you at the Service Desk & IT Support Show – Stand 824

Tue, 23 Apr 2012 11:32:00 GMT

The Service Desk & IT Support Show, the event for everyone involved in IT Service Management & IT Support, takes place this Tuesday and Wednesday at Earls Court.

Doors open at 9:30am on Tuesday and the NetSupport team hopes you’ll find time to drop by Stand 824, opposite the Show Bar, to learn how our software solutions can help your IT department reduce operational costs and improve productivity.Travelex, the world’s largest foreign exchange specialist, has extended its use of leading multi-platform remote control software solution NetSupport Manager for a further twelve months.

The company’s European Head Office in Peterborough handles over 3000 customer enquiries an hour and, to ensure continuity of service in the event of a system issue, Travelex’s IT team has come to rely on NetSupport Manager.

NetSupport Manager provides a single operator console that delivers a unified approach to the connectivity and management of multi-platform computers across a LAN, WAN or the internet, delivering a secure, stable and fastest possible level of remote support.

All the key elements you would expect fro....

TIE Showcases The Best In Education Technology

Thu, 18 Apr 2012 17:42:00 GMT

The NetSupport team would like to say a big thank you to everyone who visited our booth at the TIE conference and expo.

The Sioux Falls Convention Center was certainly a popular destination for educators looking to source the latest technology solutions.

We very much appreciate the positive feedback received and in turn we hope we’ve been able to demonstrate how our range of classroom and desktop management software solutions can make a positive impact on your day-to-day IT support needs – both in and out of the classroom.

Hopefu....

NetSupport School Continues To Aid Computer-Led Teaching At Jersey College for Girls

Wed, 17 Apr 2012 17:55:00 GMT

Jersey College for Girls has renewed its partnership with NetSupport for a further twelve months.

Leading classroom management solution NetSupport School has enabled the college to introduce some clear ‘best practice’ processes into its ICT labs. Student focus is key and teachers have the ability to centrally monitor and, if needed, control, the resources, online or otherwise, that the students are accessing during a lesson.

With language lab tools, a dedicated technician’s console and a host of real time assessment features and more, all provided as standard, NetSupport School continues to enhance the delivery of computer-led lessons at t....

Visit NetSupport At The 26th Annual TIE Conference – Sioux Falls Convention Center, Booth #77

Fri, 12 Apr 2012 17:26:00 GMT

Leading education technology innovators will be out in force at the 26^th annual TIE conference, being hosted at the Sioux Falls Convention Center, South Dakota, and the NetSupport team hope you’ll find time to drop by booth #77 for a demonstration of our classroom management software solutions for Windows^®, Mac^® and Linux environments, NetSupport School and NetSupport Assist.

The conference commences on Sunday 15^th April with the supporting expo opening its doors at 9:30am on Monday 16^th.