Technology & Learning Put NetSupport DNA Helpdesk To The Test
".....the up-to-date hardware and software inventory; the full handheld functionality; and the customizable knowledge base. These three factors make this an exceptional product."
This is how leading US education portal Technology & Learning summarized their recent evaluation of NetSupport's web-based Service Management solution NetSupport DNA Helpdesk.
Although available as part of the full NetSupport DNA Enterprise Management Suite, NetSupport DNA Helpdesk is certainly learning to stand on its own two feet on both sides of the Atlantic as more and more Service Desks see the merits of the product as a stand-alone solution. A point confirmed in March when UK magazine Network Computing crowned NetSupport DNA Helpdesk, Service Management Product of the Year ahead of rival solutions including EMC Infra, Hornbill's Supportworks and Numara Software's Track-IT
Read Tech & Learning's Full Review Of NetSupport DNA Helpdesk Here.
And to see what Tech & Learning thought of our Desktop Alerting solution, NetSupport Notify, Click Here.
About Tech & Learning
For almost 30 years, Tech & Learning has served the K-12 education community with practical resources and expert strategies for transforming education through integration of digital technologies. Our audience includes all job roles within the district community, with district-level technology coordinators the primary recipients. Beyond that, our magazine is often used as a professional development tool to help educators across the board get up to speed with the newest technologies and products in order to best prepare students for the global digital workforce.
http://www.techlearning.com/
For more information about NetSupport ServiceDesk, and to download a free trial copy, visit www.netsupportservicedesk.com
01/06/2009 12:00:00 |