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Key Features |
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Chat and Message
- Full
Audio Support
- Push
Web Pages
- Exit
Surveys
- Presentation
Mode
- Remote
Control
- File
Transfer
- Real-Time
Inventory
- Remote
Reboot
- Remote
Clipboard
- Remote
Registry Editor
- Remote
Service Manager
- Remote
Cmd Prompt
- Custom
Groups
- Supports
30+ Languages
- Multi
Connect Methods
- Fully
Customisable
- Windows
& Mac Support
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New Interface |
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View our latest brochure: |
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What the experts say: |
"Say goodbye to the trials and tribulations of telephone IT support...
Remote support tools don't get much easier or better value than this."
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"NetSupport
24-7 paid for itself within the first 2 weeks of installation,
in time and user transport alone"
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"NetSupport
24-7 has already delivered significant operational savings
for our business"
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| Deliver Instant - On Demand - Support or pre-sales assistance to
your customers anywhere in the world utilising any Internet connection. No Software Pre-Installation and Flexible Licensing.
Limit your operational costs with instant "On Demand PC Remote
Control" - shorten call times, removing the need for on-site
visits, solve incidents as they happen, improving both customer
satisfaction and the perception of your business.
NetSupport 24-7 includes live chat, push pages, operator scripts, exit surveys
to capture user feedback, and full chat history for the complete
online collaboration tool.
NetSupport 24-7 also includes the market leading "On Demand"
Remote Control solution, instant Hardware and Software Inventory
reporting, Remote Command prompt, Registry Editor, Audio Support
and even the ability to remotely reboot a customers computer (and
re-establish connection afterwards).
NetSupport 24-7 also allows an operator to show his screen, or a selected
application to a customer for real-time training including full
VOIP audio and supports both Windows and MAC OS systems, including
Vista.
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You can subscribe to NetSupport 24-7 for a free 14 day trial,
no credit card details are required, just register and use the
product as much as you like. After you have evaluated, if you
wish to subscribe to the solution, you can choose between a
simple Chat only plan, A usage plan where you can have unlimited
Operators but set the level of usage in advance or an Operator
plan, wher eyou pay per Operator but can use the system as much
as you need. A simple Chat only plan with unlimited use costs
only $18 per month, with full unlimited use Operator plans starting
from as little as $100 a month, or better still, only $710 a
year.
Depending
on your location you can subscribe in US$, UK£ or €
currency.
The latest version of NetSupport 24-7 now includes :
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A
newly designed and enhanced Operator Console.
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Support
for Remotely Rebooting (and reconnecting to) a customers PC.
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PIN
Code sessions (issue a customer a code, when entered they
connect direct to you).
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Enhanced
MAC OS support for customers.
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Additional
international gateways for even faster remote control.
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Sign up for your free 14 day unlimited use trial
here, and you will be online in minutes.
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